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OnePlus 6 vibrator rattle.

  1. JakovskiFinland Honeycomb Jun 26, 2018

    JakovskiFinland, Jun 26, 2018 :
    My phone started to make noise. If vibrator settings are high, then phone start to make noise.

    Volume up, so you can hear.

     

    #1
    neeraj_y and mayuraouti like this.
  2. idkwhoiam322 Marshmallow Jun 26, 2018


    #2
    Salt505, xnutzii, Yash chawla and 2 others like this.
  3. JakovskiFinland Honeycomb Jun 27, 2018


    #3
  4. pschulte Eclair Jul 5, 2018

    pschulte, Jul 5, 2018 :
    I'm having the exact same issue. I contacted support, and they want me to send it in for evaluation. Personally, I'd like them to send me a replacement device, even it it means a credit card hold. But I'm beyond the first 15 days. I wonder how wide spread this would be if more people set the call vibration to Strong....
     

    #4
  5. f1_nut Gingerbread Jul 7, 2018

    f1_nut, Jul 7, 2018 :
    there are some users complaining about not able to hear or feel the phone go off.

    i fear that in order to help with such requests. having oneplus adding more power to the motor could possibly contribute to this.

    then again. i had other oneplus 6 faintly start to rattle on medium setting as well. maybe put a small sponge type spacer between the motor and back cover?
     
    Last edited: Jul 7, 2018

    #5
  6. JakovskiFinland Honeycomb Jul 7, 2018

    JakovskiFinland, Jul 7, 2018 :
    No sponge. I'll take this phone to be repaired after this rattle will be noticeable at medium settings. It does not bother me yet, so if there will be more problems in near future, they will be taken care all at once.
     

    #6
  7. v4npro Cupcake Jul 7, 2018

    v4npro, Jul 7, 2018 :
    I have the same problem. On strong setting I hear that annoying rattle but on medium its fine. I'm debating if I want to send it in for repair because 2 weeks without a phone, urgh..
     

    #7
    JakovskiFinland likes this.
  8. Krishna_Yadav_Kky Eclair Jul 31, 2018


    #8
  9. JakovskiFinland Honeycomb Aug 1, 2018

    JakovskiFinland, Aug 1, 2018 :
    No, i will take this to warranty if my device will rattle on lower setting also or near when warranty ends.
     

    #9
  10. mayuraouti Cupcake Aug 7, 2018

    mayuraouti, Aug 7, 2018 :
    Hi JakovskiFinland,

    Did you get any solution for this? I am also facing the same problem on strong vibration intensity settings.
     

    #10
  11. Lint28 Cupcake Aug 7, 2018

    Lint28, Aug 7, 2018 :
    include me to this group! Im having the same rattle issue. Going 2 weeks without a phone is not an option right now, so it looks like i'll have to live with it for a while.
     

    #11
  12. ghotch Gingerbread Aug 7, 2018

    ghotch, Aug 7, 2018 :
    I'm on chat with them right now for a similar issue and have been informed I need to return the phone for repair. :(
     

    #12
  13. ghotch Gingerbread Aug 8, 2018

    ghotch, Aug 8, 2018 :
    I just sent mine back to the repair center in Temple, Texas. The RMA process was simple and turned around in less than 24 hours. Prepaid FEDEX under warranty. It's an Acer repair facility apparently. I will keep this updated if the OP doesn't mind. Don't want to thread jack!
     

    #13
    Lint28 likes this.
  14. JakovskiFinland Honeycomb Aug 9, 2018

    JakovskiFinland, Aug 9, 2018 :
    Nice to hear that I wasn't only one who had this problem. I won't take my phone to be repaired until I notice this on medium setting.
     

    #14
  15. Lint28 Cupcake Aug 9, 2018

    Lint28, Aug 9, 2018 :
    so you got your phone back and repaired in 24 hours? that's great!
     

    #15
  16. ghotch Gingerbread Aug 10, 2018

    ghotch, Aug 10, 2018 :
    UPDATE: I received the phone back this morning overnighted to me...the vibration motor assembly was replaced. So from start to finish, one day is all it took to repair and send back to me. Pretty awesome support if you ask me. The hardest part is setting up your phone again!
     

    #16
  17. Lint28 Cupcake Aug 10, 2018


    #17
  18. ghotch Gingerbread Aug 10, 2018


    #18
  19. Seth01 Cupcake Aug 16, 2018

    Seth01, Aug 16, 2018 :
    Same exact issue here. I guess I am about to send mine off for repair.
     

    #19
  20. ddedlee Cupcake Aug 21, 2018

    ddedlee, Aug 21, 2018 :
    facing same issue. It is very irritating to have such nasty build quality issue in an otherwise good phone. Just wonder how many more users will have if they set vibration intensity to high.
     

    #20