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Oneplus 6t Camera App freeze /Crash via OnePlus 6T

  1. Chandrahas21
    Donut Jan 15, 2021

    Chandrahas21 , via OnePlus 6T , Jan 15, 2021 :
    Unable to use the camera app the way i used to before.. This app just freezes everytime whenever i open.. It will take some time to settle and then behaves normal and sometimes it doesn't.. Please help!

     

    #1
  2. sumitMZ007
    Ice Cream Sandwich Jan 15, 2021

    Best Answer

    #3
  3. Shailender Sharma
    Marshmallow Jan 15, 2021

    Shailender Sharma , Jan 15, 2021 :
    Try to Clear the Camera app cache.
    Go to Settings - Apps and Notifications - App info - Scroll down to Camera app - Storage and Cache - Clear cache. Restart your device.
     

    #2
    Caomhin likes this.
  4. Raza_Dawar
    Froyo Jan 16, 2021


    #4
  5. Chandrahas21
    Donut Jan 23, 2021

    Chandrahas21 , via OnePlus 6T , Jan 23, 2021 :
    Thank You! But already tried this..
     

    #5
  6. Chandrahas21
    Donut Jan 23, 2021


    #6
  7. R1587567750164
    Cupcake Jan 28, 2021

    R1587567750164 , Jan 28, 2021 :
    I am in the same boat with Chandrahas21. The camera app simply crashes instantly. I installed a 3rd party camera app and it errored stating it could not connect to the camera. I would be very happy to find a solution that does not require a factory reset to see if that solves it. My phone is stock and on the latest OTA OS 11.0.2.2.IN11AA
     

    #7
    Chandrahas21 likes this.
  8. the_o2
    User of the Year 2018; Community Scholar 2020 Jan 28, 2021

    the_o2 , Jan 28, 2021 :
    Uninstall the camera updates if there any, Boot to safe mode and see if camera is working fine there or not.
     

    #8
    Chandrahas21 likes this.
  9. R1587567750164
    Cupcake Jan 28, 2021

    R1587567750164 , Jan 28, 2021 :
    Thank the_o2. The camera app isn't listed as installed apps so I not sure how to uninstall any updates. I don't think that is a thing.

    I did get into safe mode and the camera app is still crashing and doing the same thing. Screen briefly turns black (maybe a 1/4 of a second and crashes.

    Any other suggestions?
     

    #9
  10. R1587567750164
    Cupcake Jan 28, 2021

    R1587567750164 , Jan 28, 2021 :
    I figured it out. This is a good one. This is my wives phone. Before I gave it to her, in developer options I enabled the sensors off quick settings button. It seems like she unknowingly enabled that feature. Disabling the sensors off allowed the camera to operate. Problem solved. Thanks for your help.
     

    #10
    the_o2 likes this.
  11. the_o2
    User of the Year 2018; Community Scholar 2020 Jan 28, 2021

    the_o2 , Jan 28, 2021 :
    Great, never thought normal user enable or disable those settings.
    Thanks for letting us know as well.
    Have a great day ahead mate :)
     

    #11