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OnePlus 6t fingerprint sensor not working

  1. J@couille Eclair Jan 10, 2019

    J@couille, Jan 10, 2019 :
    same here.. when doing the "flesh rubber sleeve test" I'm getting errors... did you find any fix!?
    thanks.
     

    #21
  2. J@couille Eclair Jan 10, 2019

    J@couille, Jan 10, 2019 :
    Hi! regarding this engineering test.. when doing the "flesh rubber sleeve test" I get errors.. I don't really understand what is needed to do there. could you please help? thank you.
     

    #22
  3. 6TBag Froyo Jan 11, 2019

    6TBag, Jan 11, 2019 :
    Isn't the calibration test just that, a test? Does it actually calibrate anything?
     

    #23
  4. 6TBag Froyo Jan 11, 2019

    6TBag, Jan 11, 2019 :
    I'm having fingerprint sensor issues as well. It used to work, now it generally doesn't. What's funny is if I lick my finger, it'll work. Maybe it samples DNA as well as a fingerprint? :cool::p
     

    #24
  5. J@couille Eclair Jan 12, 2019


    #25
  6. Russel Fernandes Ice Cream Sandwich Jan 12, 2019

    Russel Fernandes, Jan 12, 2019 :
    Disable face unlock
     

    #26
  7. bryanward Cupcake Feb 7, 2019

    bryanward, Feb 7, 2019 :
    Having this same problem. Fingerprint scanner working great until yesterday.
    Was not using face unlock (but I am now that the fingerprint scanner stopped working).
    Tried re-registering, clearing cache, the calibration test, but still nothing.
    I opened a support ticket too.
     

    #27
    alecjw87 likes this.
  8. girishb86 Honeycomb Apr 5, 2019

    girishb86, Apr 5, 2019 :
    I have ran into this problem today. The scanner doesn't recognize or even light up on the ambient screen. Upon pressing the power button to wake up the screen completely, it says partial fingerprint detected and doesn't work. I've tried everything suggested so far and no dice. The calibration test fails for me too at stripe rubber test with "GF_SZ_FT_ERROR_BAD_PIXEL_OVERPROOF".

    Any ideas?

    EDIT: Okay, factory reset fixed the problem but now it's having trouble recognizing my right thumb which I've been using until now. It takes 4-5 tries to unlock. All other fingers work fine. This is weird.
     
    Last edited: Apr 5, 2019

    #28
    alecjw87 likes this.
  9. kamieniarz Froyo Apr 6, 2019

    kamieniarz, Apr 6, 2019 :
    I have exaclty same issue after 10 days of using phone. Phone stopped recoginizng my fingerprints.... This is trully annoying
     

    #29
  10. gur0001 Cupcake May 11, 2019

    gur0001, May 11, 2019 :
    What have you done to rectify this error. My phone gives same error too
     

    #30