Oneplus 6T fingerprint

  1. n0ff
    Donut Jan 26, 2019

    n0ff , Jan 26, 2019 :
    I recently bought a oneplus6t after oneplusX, I'm deeply disapointed by fingerprint sensor which is crap, very slow and doesn't work 1 times out of 3. It's just a uncompleted fancy gadget. also double tap to wake not working right for ages. Nothing being done to correct it. Definitely my last oneplus.

  2. Orsonlebon
    Eclair Jan 26, 2019

  3. k0shi808
    Donut Jan 26, 2019

    k0shi808 , Jan 26, 2019 :
    I used to have issues with the fingerprint as well. I changed my screen protector and now I have no issues at all. also I learned not to press my finger down too hard. I notice it seems to like light touches better. as for the double tap to wake, it works fine for me except for when im on a call.

    F1544005717186 likes this.
  4. Kruemelfelix
    Honeycomb Jan 26, 2019

    Kruemelfelix , Jan 26, 2019 :
    I‘ve none of the problems you mentioned I‘m coming from the 3 to 6T. The fingerprint sensor works fine.

    Be sure to register the finger in the darkest enviroment you can find. If you register it in sunlight it won‘t unlock everytime since it‘s optical. Also try using the Mclaren animation, since it‘s brighter it works better.

    Double tap to wake up works flawless, be sure to have no shitty app installed which has an overlay in the lock screen.

    kalgecin and G_Mr_.... like this.
  5. ScoobeE74
    Cupcake Jan 26, 2019

    ScoobeE74 , Jan 26, 2019 :
    I have had problems since purchased, 1/5/2019.
    I have reset my fingerprint many times.
    My screen protector is the over priced factory one.
    I just started a complaint with OnePlus. I have donerecommendation. I'll try to update my comments. Not being able to use this on third party apps to avoid remembering passwords will be the deal breaker

    sir1jaguar likes this.
  6. G_Mr_....
    Jelly Bean Jan 26, 2019

    kalgecin and ScoobeE74 like this.
  7. Discostu
    Jelly Bean Jan 26, 2019

    Discostu , Jan 26, 2019 :
    I mean it's not the best but it certainly isn't the worst. It's 2nd gen tech and you had to know this before buying it. I think most people know going in that compared to "traditional" sensors it would never be as fast.

    I miss the fastness and ease of use with my previous phone, I could unlock it within a millisecond and my finger didn't have to be right in the sensor. The OP6T is not as accurate BUT I put up with it because I like the tech.

    If you are basing your future buying decisions on this one thing then it's a bit silly, the tech will only get better and will be most likely the way of the future for now.

    Dolichotoxon likes this.
  8. ScoobeE74
    Cupcake Jan 26, 2019

    ScoobeE74 , Jan 26, 2019 :
    Awesome. Thxs for the help.

    G_Mr_.... likes this.
  9. ferr_ory
    Donut Jan 26, 2019

    ferr_ory , Jan 26, 2019 :
    That’s the problem, you reset it a lot, and the fingerprint scanner uses machine learning to make it better over time, mine unlocks as fast as my old iPhone 8

    kalgecin, Kruemelfelix and G_Mr_.... like this.
  10. p51d007
    KitKat Jan 27, 2019

    p51d007 , Jan 27, 2019 :
    Mine was a bit "slow" but once I ditched the cheap plastic screen protector, dumped the prints, registered them again, it's much faster. Also, the latest .11 update, along with setting up the "McLaren" fingerprint animation, makes mine faster. I forgot what I did to get it, but it was something I saw on the XDA site.

    ferr_ory likes this.
  11. I1548548994769
    Cupcake Jan 27, 2019

    I1548548994769 , Jan 27, 2019 :
    Really? Mine works flawlessly! especially if you use the 2nd animation. it lights your finger better.

  12. J1542122447286
    Eclair Jan 27, 2019

    ferr_ory likes this.
  13. blemast3r
    Cupcake Jan 27, 2019

  14. riffraff81
    KitKat Jan 27, 2019

    riffraff81 , Jan 27, 2019 :
    Haven't had an issue either, but if you're facing these issues you should start a support ticket and see if oneplus can help you.

  15. ashishsinghvats
    Donut Jan 27, 2019

    ashishsinghvats , Jan 27, 2019 :
    device needs to be updated with software upgradation which would sustain every aspects as discussed over this thread, as the same is faced by every person I know who owns OP6T.

  16. H1541305995029
    Cupcake Jan 27, 2019

  17. arkhlam
    Eclair Jan 27, 2019

    Chris_Hindle likes this.
  18. Nareem
    Gingerbread Jan 27, 2019

    Nareem , Jan 27, 2019 :
    Even I don't have issues with the fingerprint sensor it's working perfectly fine. Yes it is slow but it works flawlessly

  19. ScoobeE74
    Cupcake Jan 27, 2019

    ScoobeE74 , Jan 27, 2019 :
    I disagree. I was following OnePlus's recommendation s.
    I've been dealing with support via email. After a factory reset, my sensor has disappeared. I have been given an RMA. I believe my phone's sensor is bad. I imagine if the software can't find the hardware, it won't ask/ or list it.
    My problem is solved , I guess.

    ashishsinghvats likes this.
  20. sbakshi
    Cupcake Feb 25, 2019

    sbakshi , Feb 25, 2019 :
    hi, where can I raise a support ticket? I'm having issues with my fingerprint scanner too