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[Submitted] OnePlus 7 Bluetooth connectivity issues

  1. U1632778095835
    Cupcake Sep 27, 2021

    U1632778095835 , Sep 27, 2021 :
    After latest update, Bluetooth stops working. The phone connects to the devices, but keeps using phone speaker or switches back to it soon. Makes all Bluetooth peripherals completely useless. Happens at least with YouTube, Spotify and google podcasts.
     
    Last edited: Sep 28, 2021

    #1
    srealcuevas likes this.
  2. Ankita_S.
    OnePlus Bug Hunter Staff Member Sep 28, 2021

    Ankita_S. , Sep 28, 2021 :
    For analyzing this better we would need more details & to get this sorted out at the earliest. We've dropped you a personal message and would request you to respond to the same.


    Regards,
    Ankita
     

    #2
  3. U1632778095835
    Cupcake Sep 28, 2021


    #3
    Cesar7ct and srealcuevas like this.
  4. srealcuevas
    Cupcake Sep 28, 2021

    srealcuevas , via OnePlus 7T , Sep 28, 2021 :
    I have the same problem on 7T 😔
     

    #4
    U1632778095835 likes this.
  5. srealcuevas
    Cupcake Sep 28, 2021

  6. U1632778095835
    Cupcake Sep 29, 2021


    #6
  7. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Oct 1, 2021

    Liehjan , Oct 1, 2021 :
    Hi,
    If you have Alibaba app installed. Please uninstall the app and reboot phone. Seems like Alibaba app can cause this.
     

    #7
    U1632778095835 likes this.
  8. U1632778095835
    Cupcake Oct 13, 2021

    U1632778095835 , via OnePlus 7 , Oct 13, 2021 :
    That was it. Thank you!

    Makes you wonder what kind of special code does Oppo put in the firmware for Alibaba... 😳
     

    #8
    Liehjan likes this.
  9. Liehjan
    The Lab Reviewer - OnePlus Buds Pro Oct 13, 2021

    Liehjan , Oct 13, 2021 :
    It has something to do with a Qualcomm driver that got messed when Alibaba was installed
     

    #9
    U1632778095835 likes this.