1
OnePlus 7 Calls sound Issue.

  1. Ahmad.Ezzat.Ak
    Cupcake Oct 9, 2019

    Ahmad.Ezzat.Ak , Oct 9, 2019 :
    Hello All,
    I'm facing an issue guys when calling someone or receiving calls and put phon on my Left ear I found sound so good but within the call when moving phone to the other right ear sound is low.
    Could you please help me is it an issue or it's normal as safety process , and if it is issue please provide me type (Software or Hardware).
     

    #1
    Moustafa Abdou likes this.
  2. Cervantes
    Lollipop Moderator Oct 9, 2019

    Cervantes , Oct 9, 2019 :
    Hi
    You should not change the volume by moving it from one ear to the other ear

    Are You sure you hear the same level with both ears ? o_O

    You can check another person's volume level and/or take it to a service center
     

    #2
    Ahmad.Ezzat.Ak likes this.
  3. Moustafa Abdou
    Cupcake Oct 9, 2019

    Moustafa Abdou , Oct 9, 2019 :
    The problem is the output sound from the left ear is different than the output sound from the right ear, ok clear now for everybody.
    Let's start from the beginning.
     

    #3
  4. Ahmad.Ezzat.Ak
    Cupcake Oct 9, 2019

    Ahmad.Ezzat.Ak , via OnePlus 5T , Oct 9, 2019 :


    Cervantes

    Hi
    You should not change the volume by moving it from one ear to the other ear

    Are You sure you hear the same level with both ears ?

    You can check another person's volume level and/or take it to a service center​


    Thanks for replying [e]1f60a[/e]
    actually The sound gets difference in level of volume for caller person when I'm transferring phone from left ear to right ear. (getting lowest)
    did you get it
     

    #4
  5. Ahmad.Ezzat.Ak
    Cupcake Oct 9, 2019

    Ahmad.Ezzat.Ak , via OnePlus 5T , Oct 9, 2019 :
    Thanks for replying
    actually The sound gets difference in level of volume for caller person when I'm transferring phone from left ear to right ear. (getting lowest)
    did you get it
     

    #5
  6. J1508070026278
    Gingerbread Oct 11, 2019

    J1508070026278 , via OnePlus 7 , Oct 11, 2019 :
    thats actually a design issue.. checkout any teardown video on youtube and you would notice that inside the big earpiece grill up top, the actual speaker unit is not centered and is aligned more towards one side.. hence u wud hear better sound if you place your ear more near to that side where the speaker sits inside the grill
     

    #6
    Ahmad.Ezzat.Ak likes this.
  7. Ahmad.Ezzat.Ak
    Cupcake Oct 18, 2019

    Ahmad.Ezzat.Ak , via OnePlus 5T , Oct 18, 2019 :
    Thanks [e]1f60a[/e], That's correct
     

    #7