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Oneplus 7 display issue

  1. ganto007 Cupcake Jun 29, 2019

    ganto007, Jun 29, 2019 :
    help me clarifying the oneplus 7 display issue.

    when i get move my brightness between 25-40%, i can see a worm like shadow which starting from top right corner to middle right. i dont see this thing as normal one. i have referred the issue with another friend's oneplus 7. he is not having this issue. i have cleared cache memory. not helping though. pls help me guys. pls
     

    #1
    Shubhraj Sehgal likes this.
  2. Shubhraj Sehgal Cupcake Jun 29, 2019

    Shubhraj Sehgal, Jun 29, 2019 :
    I also have this issue at the same spot top right to middle right.
    Is it covered in warranty?
    Its a display quality issue most probably
    One the flipside it can also be a copper heatsink like in gaming phones
     
    Last edited: Jun 29, 2019

    #2
    ganto007 likes this.
  3. ganto007 Cupcake Jun 29, 2019

    ganto007, Jun 29, 2019 :
    I don't know bro. may be they can correct it via any update!!!
     

    #3
  4. Shubhraj Sehgal Cupcake Jun 29, 2019

    Shubhraj Sehgal, Jun 29, 2019 :
    Its a hardware issue bro no software can help
     

    #4
  5. ganto007 Cupcake Jun 29, 2019


    #5
  6. ganto007 Cupcake Jun 29, 2019


    #6
  7. Shubhraj Sehgal Cupcake Jul 1, 2019


    #7
  8. ganto007 Cupcake Jul 9, 2019


    #8
  9. Shubhraj Sehgal Cupcake Jul 9, 2019

    Shubhraj Sehgal, Jul 9, 2019 :
    i went to the service centre and they denied any repair or replacement as issue wasnt visible on normal 50 60% brightness and "any issue at low brightness is not their fault"
    MORONS
     

    #9
  10. avik331 Eclair Jul 9, 2019

    avik331, Jul 9, 2019 :
    call their customer care and talk to them. they are more helpful than the service centre guys
     

    #10
  11. N1563011274517 Cupcake Jul 13, 2019

    N1563011274517, Jul 13, 2019 :
    I am using one plus 7 I brought it last week so when I watching HD movies I can see some black patches when the movie has a night scene... could you please update me whether this is having a problem with dispaly or is it a bug fix to be sorted out in next update ? uploading screenshot for your reference.
    View attachment 1067558
     

    #11
    Shubhraj Sehgal likes this.
  12. N1563011274517 Cupcake Jul 13, 2019

    N1563011274517, Jul 13, 2019 :
    hey I got it solved I went to one plus store as I am in Bangalore in VR mall I went and got it solved they say that it's bcoz of patch issue..
     

    #12
    Shubhraj Sehgal likes this.
  13. Shubhraj Sehgal Cupcake Jul 13, 2019

    Shubhraj Sehgal, Jul 13, 2019 :
    what kind of patch software r hardware
     

    #13
    N1563011274517 likes this.
  14. N1563011274517 Cupcake Jul 13, 2019

    N1563011274517, Jul 13, 2019 :
    not sure bro they took my phone and formatted from their end
     

    #14
    Shubhraj Sehgal likes this.
  15. Shubhraj Sehgal Cupcake Jul 13, 2019

  16. N1563011274517 Cupcake Jul 13, 2019

    N1563011274517, Jul 13, 2019 :
    its might be software patch
     

    #15
    Shubhraj Sehgal likes this.
  17. J1563037789466 Cupcake Jul 29, 2019


    #16
  18. m_world_wide Cupcake Aug 18, 2019 at 9:55 PM


    #17