OnePlus 7 - Inferior Quality of Back Cover

  1. Mohit_14
    Donut Jan 20, 2020

    Mohit_14 , Jan 20, 2020 :
    Dear One Plus Team,

    I own a OnePlus 7 phone.

    The transparent cover provided in the OnePlus 7 box is of inferior quality which could not last for a long time.

    Really disappointed ☹️ with the transparent cover provided with the phone.

    Despite of taking extra care of the phone there are multiple scratches on the cover and it has failed to protect the phone from dust. I need to clean the phone and cover every alternate day.

    This is really not done.

    Please send me a superior quality cover.

    Best Regards,

  2. hotsauce
    Lollipop Jan 20, 2020

    hotsauce , Jan 20, 2020 :
    The cover is a wear and tear item and is plastic which get scratch easier than glass. It's not meant to last forever. That being said, you can try to call customer support to see if they could sent u a new one. Posting in here won't do anything for you.