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OnePlus 7 Night Mode camera app crash via OnePlus 7

  1. Ankit Khungar
    Cupcake Dec 6, 2021

    Ankit Khungar , via OnePlus 7 , Dec 6, 2021 :
    Hi, would appreciate some inputs. When I try to take a picture in Night Mode on my One Plus 7 , the picture gets stuck in optimizing and after sometime you can either kill the camera app or it will crash . Post that you aren't able to open the camera app again till you reboot. Also, I tried contacting the support team and was asked to Wipe Cache via Recovery mode which was performed but the issue still persists. Kindly confirm any remedial actions.
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 7, 2021

    Dresa91 , Dec 7, 2021 :
    Can you also clear cache and storage of the camera app and of the OnePlus Camera Service app?
     

    #2
    Ankit Khungar likes this.
  3. Ankit Khungar
    Cupcake Dec 8, 2021

    Ankit Khungar , via OnePlus 7 , Dec 8, 2021 :
    Hi, thanks for your response. I did try that before the Wipe Cache step but it didn't seem to have worked. I have retried both options now and it seems to be fine for now. Will update after observing for a few days and taking some pics in Nightmode. It seemed to be triggered if you'd tone the brightness bar to the lowest but it is not hanging the app now.
     

    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Dec 8, 2021

    Dresa91 , Dec 8, 2021 :
    Okay:)
     

    #4