38

Oneplus 7 Pro ambient display not working

  1. Keshav_bhatia Donut May 18, 2019

    Keshav_bhatia, May 18, 2019 :
    yeah done..
    thanks bro. :)
     

    #21
    T1558179686971 likes this.
  2. nitemare3219 Eclair May 18, 2019

    nitemare3219, May 18, 2019 :
    My phone has also started doing this. But tap to wake the screen also doesn't work, so it sounds like it's not exactly the ambient display that has stopped, but that the phone has stopped accepting any screen inputs when it is turned off for the time being. Cache clear, option resets, and multiple phone restarts haven't changed anything.
     

    #22
  3. Karun12 Donut May 19, 2019

    Karun12, May 19, 2019 :
    Hello.. Came here looking for the same problem and got to know that many are facing the same issue.

    Double Tap to Wake and other options in Quick Gestures... Nothing is workin for me... Double tap to wake worked for some time,But not working now.

    What is the problem OnePlus?
     

    #23
    D1558662662813 and Raniero Ciani like this.
  4. G_abhishek_bonigala_nMrc Froyo May 19, 2019


    #24
  5. shelvin93 Cupcake May 19, 2019

    shelvin93, May 19, 2019 :
    same problem here. Got the phone to two days back and today the ambient display stopped working. not sure how to get it working again.
     

    #25
  6. G_carlos_rivera_lSFO Cupcake May 19, 2019

    G_carlos_rivera_lSFO, May 19, 2019 :
    the same problem here.
     

    #26
  7. Rryan Donut May 19, 2019

    Rryan, May 19, 2019 :
    Yes same problem, At bright lighting the double tap ambient all the features works flawlessly
    EDIT: Started working again.
     
    Last edited: May 19, 2019

    #27
  8. Prassanth Arumugham Cupcake May 19, 2019

    Prassanth Arumugham, May 19, 2019 :
    Even am facing the same issue after a day usage , it starts sometime after evening then it was all okay on the morning
    Again same issue starts in the evening
    Cleared cache also restring the phone not working
     

    #28
    Keshav_bhatia likes this.
  9. Amrut_Roul Cupcake May 19, 2019


    #29
  10. iamSuvajit Cupcake May 19, 2019

    iamSuvajit, May 19, 2019 :
    I'm facing this issue.. No ambient light, gesture nothing working. Cleared Ambient Light App Cache, Restarted the Device. Nothing works.
    Hope One plus solves this.


    #edit_after_7_hours: Working Now Randomly.
     
    Last edited: May 20, 2019

    #30
    Raniero Ciani and Amrut_Roul like this.
  11. Amrut_Roul Cupcake May 19, 2019

    Amrut_Roul, May 19, 2019 :
    Same here
     

    #31
    iamSuvajit likes this.
  12. Amrut_Roul Cupcake May 19, 2019

    Amrut_Roul, May 19, 2019 :
    Not working for me
     

    #32
  13. Deveal Cupcake May 19, 2019


    #33
    Clow18 likes this.
  14. Sai Prajnan Emani Cupcake May 20, 2019


    #34
    Clow18 likes this.
  15. Clow18 Cupcake May 20, 2019


    #35
  16. chad_tukes Eclair May 20, 2019


    #36
  17. chosen.ash Froyo May 20, 2019

    chosen.ash, May 20, 2019 :
    for me it resolved after popping out selfie camera
    I think it has to do with pocket detection
     

    #37
  18. Mohan C R Cupcake May 20, 2019

    Mohan C R, May 20, 2019 :
    Tried this,worked for like a second and again stopped

    UPDATE:Now it's working.I kept the mobile in pocket and took it out and voila,something to do with pocket mode maybe.Hope it stays working.
     
    Last edited: May 20, 2019

    #38
  19. blackjoker84 Cupcake May 20, 2019

    blackjoker84, May 20, 2019 :
    I got my on the 17 and on the 18 my wife. Today her tap to wake not working till I put it to charge and it work after that. Hope it helps. If you are just wondering about battery life here is my time for today 1558338278762.jpg
     

    Attached Files:

    Last edited: May 20, 2019

    #39
  20. Q1558364084668 Cupcake May 20, 2019

    Q1558364084668, May 20, 2019 :
    yeah this feature is enable when a bright light is flashed on the screen . I guess the ambient display is activated when the light sensor detects the light. This is a bug that needs to addressed . #oneplus7probug
     

    #40