My phone has also started doing this. But tap to wake the screen also doesn't work, so it sounds like it's not exactly the ambient display that has stopped, but that the phone has stopped accepting any screen inputs when it is turned off for the time being. Cache clear, option resets, and multiple phone restarts haven't changed anything.
Hello.. Came here looking for the same problem and got to know that many are facing the same issue.
Double Tap to Wake and other options in Quick Gestures... Nothing is workin for me... Double tap to wake worked for some time,But not working now.
What is the problem OnePlus?
Works fine for me both ambient display and double tap to wake.
hope they fix whatever issue others are facing.
same problem here. Got the phone to two days back and today the ambient display stopped working. not sure how to get it working again.
the same problem here.
Yes same problem, At bright lighting the double tap ambient all the features works flawlessly
EDIT: Started working again.
Even am facing the same issue after a day usage , it starts sometime after evening then it was all okay on the morning
Again same issue starts in the evening
Cleared cache also restring the phone not working
I'm facing same problem since last 2-3 hours. Not fixed yet
I'm facing this issue.. No ambient light, gesture nothing working. Cleared Ambient Light App Cache, Restarted the Device. Nothing works.
Hope One plus solves this.
#edit_after_7_hours: Working Now Randomly.
Not working for me
I'm also facing this issue. TMobile black variant
Same issue, TMobile black.
Same here. TMobile variant. Clearing the app cache didn't work.
Same thing happening here.
for me it resolved after popping out selfie camera
I think it has to do with pocket detection
Tried this,worked for like a second and again stopped
UPDATE:Now it's working.I kept the mobile in pocket and took it out and voila,something to do with pocket mode maybe.Hope it stays working.
I got my on the 17 and on the 18 my wife. Today her tap to wake not working till I put it to charge and it work after that. Hope it helps. If you are just wondering about battery life here is my time for today
yeah this feature is enable when a bright light is flashed on the screen . I guess the ambient display is activated when the light sensor detects the light. This is a bug that needs to addressed . #oneplus7probug
OnePlus TV: Imagination and Intelligence
by Pete, 2019-08-20