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OnePlus 7 Pro battery/heating feedback thread

  1. Sampad Roy
    Froyo Apr 13, 2020

    Sampad Roy , Apr 13, 2020 :
    What's the OS version?

    and please submit a feedback along with System logs and screenshots in the forum and do explain about the problem in details.
    A lot of users are facing bad battery drain, so you're definitely not alone.
     

  2. Samu2504
    Froyo Apr 13, 2020

    Samu2504 , via OnePlus 7 Pro , Apr 13, 2020 :
    OxygenOS 10.0.4.GM21BA.
    It appeared when I bought the phone to a friend in January. (But it was bought in July 2019)
     

  3. Sampad Roy
    Froyo Apr 13, 2020

    Sampad Roy , Apr 13, 2020 :
    Please update to OS 10.0.5 , the latest version and check if the problem persists.

    Also do a cache wipe by going into the recovery mode.
    You can find videos on YouTube showing how to do it, step by step.
     

  4. Samu2504
    Froyo Apr 13, 2020

    Samu2504 , via OnePlus 7 Pro , Apr 13, 2020 :

    Sampad Roy

    Please update to OS 10.0.5 , the latest version and check if the problem persists.

    Also do a cache wipe by going into the recovery mode.
    You can find videos on YouTube showing how to do it, step by step.​




    I don't have any update available.
    The last version available at OnePlus.com is the one that I have.
    I also tried with Oxygen Updater but it says I have the last version available.

    EDIT: The update just showed up. I'll clear cache after the update. Thanks!
     
    Last edited: Apr 13, 2020

    Sampad Roy likes this.
  5. Ichig0
    Cupcake Apr 13, 2020


  6. Ichig0
    Cupcake Apr 13, 2020


  7. Ichig0
    Cupcake Apr 13, 2020

  8. D1579938266700
    Cupcake Apr 14, 2020


  9. Princearsh8
    Cupcake Apr 15, 2020


  10. Cervantes
    Lollipop Moderator Apr 15, 2020

    Cervantes , Apr 15, 2020 :
    Hi
    for another user to suggest: upload a screenshot of:
    battery and other
    battery uses

    Use the search engine before opening a new thread
    https://forums.oneplus.com/help/terms
    Thread merged

    Best regards, Cervantes, Forum Moderator
     

  11. SIVANARAYANA A
    Cupcake Apr 15, 2020

    SIVANARAYANA A , Apr 15, 2020 :
    I'm also finding battery getting drain faster than earlier. OnePlus team really needs to be workout and to be fixed in next update.
     

    Arjun_Laxman likes this.

  12. Arjun_Laxman
    Cupcake Apr 16, 2020

    Arjun_Laxman , Apr 16, 2020 :
    Not possible at all.You would have charged your phone in between. The phone has never got 8+ hours of screen on time
     

  13. Nonochiken47
    Froyo Apr 16, 2020

    Nonochiken47 , via OnePlus 7 Pro , Apr 16, 2020 :


    Arjun_Laxman

    Not possible at all.You would have charged your phone in between. The phone has never got 8+ hours of screen on time​


    It's possible. He said "60hz and fhd display". In addition I already had this sot with 90hz
     

    Arjun_Laxman likes this.
  14. Arjun_Laxman
    Cupcake Apr 16, 2020

    Arjun_Laxman , via OnePlus 7 Pro , Apr 16, 2020 :
    that's true man I get 5 hours screen on time with best settings [e]1f601[/e]
     

  15. Samu2504
    Froyo Apr 17, 2020

    Samu2504 , via OnePlus 7 Pro , Apr 17, 2020 :
    So, after days testing with 10.0.5 i can say that the battery performance is even worse. I've done wipe cache and data and nothing works.
    Nearly 30% used in only 2 hours. Using FHD+ and 90Hz...
    1587142379664.jpg

    1587142379693.jpg
     

  16. Sampad Roy
    Froyo Apr 17, 2020

    Sampad Roy , Apr 17, 2020 :
    Okay so it's the same for you too.
    I've been facing the same issue too..

    I would suggest you to submit a Feedback along with the Screenshots and also the system logs in the community app.
    Do explain the problem in details.
     

  17. Samu2504
    Froyo Apr 17, 2020

    Samu2504 , via OnePlus 7 Pro , Apr 17, 2020 :
    Yeah, i've done it. The dev team is investigating it and a bug hunter contacted me a few days ago. Also, OnePlus support told me that they are going to replace my device.
     

  18. Sampad Roy
    Froyo Apr 17, 2020

    Sampad Roy , Apr 17, 2020 :
    That's good.
    But if the DEV team doesn't identify the problem ASAP and send out a new fix through an update, even the replacement would be of no help, so yeah.
     

  19. R1579961278132
    Cupcake Apr 17, 2020

    R1579961278132 , Apr 17, 2020 :
    1587150010988.jpg

    Hello,
    Today, suddenly my OnePlus 7 Pro stopped wrap charging and is charging normally. which is very irritating, given the price points and the amazing aspects of the phone in general. I would like to have some help regarding this situation as soon as possible.