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OnePlus 7 Pro battery/heating feedback thread

  1. T1586729381004
    Cupcake May 14, 2020

    T1586729381004 , May 14, 2020 :
    I have been facing the same issue since a week now. It started right after the 10.3.2 update, my phone heats up unexpectedly while charging n I have been losing around 20-25% of battery on an average, every night in a span of 6-8 hours of standby time. Really hope this is a software issue and they send out a fix soon as this is really frustrating.
     

  2. Jay Bikram kumar
    Cupcake May 17, 2020



  3. Z1589737532988
    Cupcake May 17, 2020

    Z1589737532988 , May 17, 2020 :
    Fix Overheating Issue on OnePlus 7 Pro
    • Avoid charging your device via a computer. This can be a reason for this problem.
    • Make sure to give your device charge from a stable power source or switchboard. Any loose connection or fluctuation can cause overheating.
    • Try to scan viruses on your device on a daily/weekly basis via some reliable anti-virus scanner apps.
    • Uninstall the apps that are highly consuming CPU/RAM.
    • Change your power bank or USB charger or adapter to ensure that your charger is fine. Don’t use a cheap local charger or USB cables.
    • A faulty battery can cause an overheating issue. Try to replace your device battery.
    • If you’re facing device overheating after you’ve installed the New ROM or software update, try to rollback to the previous one and report the bug to the developers.
    • There are some possible chances that your device charging port is broken or damaged internally. Try to check it out.
    • Try to be updated with all the available software and security patch updates for your device provided by the company. The latest Stable updates can run system optimization much better and fix these issues.
    • As we mentioned above, sometimes the weather conditions aren’t suitable for the device capacity. It may cause overheating.
    • Turn off the mobile data, Bluetooth, GPS, Hotspot for an hour and check again whether your device is still hot like before or not. If not, then manage your connectivity accordingly.
    • Don’t use your device while charging. As it will increase the device temperature.
    • Install any of the device temperature measurement app for your device via Google Play Store. It will run in the background all the time and keeps you notified the device heating. In that case, you can easily recognize which app or which activity increasing the handset temperature.
     

  4. F_Kushal_Jain_OQkE
    Cupcake May 19, 2020

    F_Kushal_Jain_OQkE , May 19, 2020 :
    My 7pro's battery is getting drained even on standby mode so can any one tell me why is it happening
    I m not even gettiing a detailed battery usage data also on my 7pro
     


  5. Venkatchandra
    Donut May 20, 2020


  6. pablofg1978
    Nougat Head Moderator May 20, 2020


  7. Venkatchandra
    Donut May 20, 2020


  8. pablofg1978
    Nougat Head Moderator May 20, 2020


  9. Venkatchandra
    Donut May 20, 2020


  10. pablofg1978
    Nougat Head Moderator May 20, 2020

    pablofg1978 , May 20, 2020 :
    That app is related to the hotspot, if you see it is beacause you are using it
     

  11. Venkatchandra
    Donut May 20, 2020


  12. pablofg1978
    Nougat Head Moderator May 20, 2020

    pablofg1978 , May 20, 2020 :
    what is a cooling app os?
     

  13. Anandhu 007
    Cupcake May 22, 2020

    Anandhu 007 , May 22, 2020 :
    this is not about battery or heating. but its a doubt
    when am looking the same model 7 pro ,in settings some differences are. thais is mentioned in screenshots. i didnt get offers from OnePlus. anybody know why so
    1590165247746.jpg

    1590165247777.jpg
    above mentioned screenshots are same model different phones. why one phn didn't get that profile function on di top ?? and upgrading offers
     

  14. Nonochiken47
    Froyo May 25, 2020

    Nonochiken47 , via OnePlus 7 Pro , May 25, 2020 :
    Hello, I used the 4g mobile hotspot to my pc for 20 min, I lost 2 percent of battery, then I disconnect it and then I lose in 4-5 min of screen lit 5 percent of battery without knowing why . After that it calms down and in about 10 min I only lose 1 percent. I would like to understand why my phone suddenly drained the battery and then calmed down to lose only 1 percent in 10 min with the same use. Battery calibration issue ??? Has anyone ever had this problem ??
     

  15. Artemus.
    Nougat May 25, 2020

    Artemus. , May 25, 2020 :
    Every two months. It's not been the two months yet.
     

  16. SandeepGowda22
    Cupcake May 26, 2020

    SandeepGowda22 , May 26, 2020 :
    Hello,
    im oneplus 7pro user, there is lot a heating issue when i charge & when playing games. Especially PUBG, i changed all the graphics to low in game settings, however without back case i cannot hold the mobile. is this a battery problem do i need to do anything with it?
     

  17. Artemus.
    Nougat May 26, 2020

    Artemus. , May 26, 2020 :
    Nope, this is how PUBG do. It's a horribly-optimized game.
     

    SandeepGowda22 likes this.
  18. L1576260318089
    Cupcake May 26, 2020

    L1576260318089 , via OnePlus 7 Pro , May 26, 2020 :
    I got last update on February 2020 this month may also almost completed you said every two months I wil get updates but it's already 3 months