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oneplus 7 pro camera issues in android 10 via OnePlus 7 Pro

  1. Sarath88
    Donut Oct 12, 2019

    Sarath88 , via OnePlus 7 Pro , Oct 12, 2019 :
    Hi all,

    once i update my device to android 10 through ota , my camera app crashes whenever i switch to portrait mode or wide angle mode.

    do any once face the same issue in any of the previous or current builds?
     

    #1

  2. #2
    Sarath88 likes this.
  3. C1571416872844
    Cupcake Oct 18, 2019


    #3
    V1572220436790 and Sarath88 like this.
  4. Jeasbe
    Donut Oct 21, 2019

    Jeasbe , Oct 21, 2019 :
    Camera clicks image in nightscape mode but preview doesn't open and worst is THERE IS NO IMAGE IN THE GALLERY
     

    #4
    Sarath88 likes this.
  5. G_Balasubramanian_Prabak
    Cupcake Oct 28, 2019

    G_Balasubramanian_Prabak , Oct 28, 2019 :
    since Android 10 updated I'm continuously facing issue in camera handling while shifting portrait mode or if o use video recording for a longer period. pls help to fix it.
     

    #5
    Sarath88 likes this.
  6. Ashey_CG
    Donut Nov 2, 2019

    Ashey_CG , Nov 2, 2019 :
    Hii everyone


    I've been facing this issue for nearly 2 months and while shooting on nightscape or portrait mode when the images is clicked,it says processing.

    All of a sudden the app crashes and returns to the homepage and not able to find the photo in gallery too

    As per customer care advice I've reset the app cache and memory and also reset the apps to default and the same issue persists.


    Also as soon as I open the camera app,it gets freezed and then it starts to show the live view,happens all the time when I open the app.

    I've been facing this issue before and after the update of Android 10 in my one plus 7pro.


    Please come up with a solution and fix this issue please #oneplus
     

    #6
    I1577780800624 and Sarath88 like this.
  7. Sarath88
    Donut Dec 23, 2019


    #7
  8. biswas.khayargoli
    Donut Jan 6, 2020

    biswas.khayargoli , Jan 6, 2020 :
    Same problem here on my oneplus 6 after upgrade to android 10😠 Why such update was given out to customers when it is not stable at the moment!
     

    #8
    Sarath88 likes this.