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OnePlus 7 Pro Display Issue

  1. sid014 Cupcake Jun 24, 2019

    sid014, Jun 24, 2019 :
    Hello Everyone,

    I have recently bought OnePlus 7 Pro and from last 2 days it is behaving weirdly. As and when I am switching from a playing Netflix video to any other screen, the display is getting completely shattered and showing repeated random pixels. I am attaching the screenshot. Please let me know if anyone can help me on this
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    #1
  2. vaibhavvc Froyo Jun 24, 2019


    #2
  3. G_Neal_Craparo_Llll Gingerbread Jun 25, 2019


    #3
    Loveit likes this.
  4. stark2991_PL KitKat Jun 25, 2019

    stark2991_PL, Jun 25, 2019 :
    Does this happen only when switching from Netflix?
     

    #4
  5. sid014 Cupcake Jun 25, 2019

    sid014, Jun 25, 2019 :
    It's not specific to Netflix, it is something about picture in picture mode. Whenever I am going back to any other app or home screen director from a playing video, it is happening again. I tried wiping of cache and clearing app data, but nothing is helping.
     

    #5
  6. overpricedcoffee Honeycomb Jun 25, 2019


    #6
    karthik oneplus likes this.
  7. Lucazh Eclair Jun 25, 2019

    Lucazh, Jun 25, 2019 :
    just happened to me.

    I was on YouTube, get a call from my mom, ended the call and the screen got completely unresponsive with multicolor line. just freeze. bottom not working and delays on touch.

    I manage to restart the phone and now is totally normal.
    what I have to do? [e]1f62d[/e]
     
    Last edited: Jun 25, 2019

    #7
  8. karthik oneplus Ice Cream Sandwich Jun 26, 2019

    karthik oneplus, Jun 26, 2019 :
    I am using oneplus 3T and have no issues like that. Just ask for replacement.
     

    #8
  9. Rishi_K7 Cupcake Jul 5, 2019

  10. Lucazh Eclair Jul 5, 2019

    Lucazh, Jul 5, 2019 :
    happened to me only one time.
    from that time nothing happens again.
     

    #10
  11. Rishi_K7 Cupcake Jul 5, 2019

    Rishi_K7, Jul 5, 2019 :
    For me it's happening very frequently. Done safe mode, restarting several times.
     

    #11