1
OnePlus 7 Pro front and rear camera stopped working via OnePlus 7 Pro

  1. AmitYadav7
    Donut Feb 7, 2021

    AmitYadav7 , via OnePlus 7 Pro , Feb 7, 2021 :
    The front & rear camera of OP7pro stopped working after the last Oxygen OS 10.3.8.GM21AA update. I did the factory reset and the rear camera stopped as well. It restarts on its own if you open the camera.
     

    #1
    KalyanNo1 likes this.

  2. #2
    AmitYadav7 likes this.
  3. drl431
    Community Hero 2020 Feb 7, 2021

    drl431 , Feb 7, 2021 :
    Try clearing the cache and storage for the camera app, then restart the phone (in that order).
     

    #3
    Tobikage, Caoimhín and AmitYadav7 like this.
  4. AmitYadav7
    Donut Feb 7, 2021

    AmitYadav7 , via OnePlus 7 Pro , Feb 7, 2021 :
    I did try this and rear camera started working once but as soon as I switched the camera to front it crashed and the phone rebooted on its own.
     

    #4
  5. drl431
    Community Hero 2020 Feb 7, 2021

    drl431 , Feb 7, 2021 :
    Did you update the camera app by side loading an apk for a different (wrong) model phone?
     

    #5
    Caoimhín and AmitYadav7 like this.
  6. AmitYadav7
    Donut Feb 7, 2021

    AmitYadav7 , via OnePlus 7 Pro , Feb 7, 2021 :
    No I haven't!!!
    There are thousands of user across the globe facing this particular issue after the update. I guess I'm not the only one.
    Forget about addressing the issue, OnePlus hasn't even acknowledge it.
     

    #6
  7. V1611040352175
    Cupcake Feb 8, 2021

  8. X1599889246529
    Donut Feb 10, 2021

    X1599889246529 , Feb 10, 2021 :
    For mine also same. I am facing the same issue after install the latest build. popup camera is not working.
     

    #8
    AmitYadav7 likes this.
  9. prodlouc
    Cupcake Feb 14, 2021

    prodlouc , via OnePlus 7 Pro , Feb 14, 2021 :
    As nobody from Oneplus interested to solve this problem or at least to acknowledge it, means that are not respect their clients. As the problem faced from a lot of people then is Oneplus problem. I am changing phones every year, I am using them from Oneplus 3 (now having 7 Pro - my favorite- and Nord) but after this my next phone will not be the 9.
     

    #9
    AmitYadav7 likes this.
  10. X1599889246529
    Donut Feb 15, 2021

    X1599889246529 , Feb 15, 2021 :
    correct. they are not respect their clients. I fed up this phone. no flash light no camera. if someone is taking my phone for selfi, I am very ashamed because of this OnePlus.
     

    #10
    AmitYadav7 likes this.
  11. siddhu.sengar
    Cupcake Feb 15, 2021

    siddhu.sengar , Feb 15, 2021 :
    My front camera, rear camera and youtube stopped working after 10.3.8 update on oneplus7pro. Feeling very helpless, there is nothing that can solve this over internet.
     

    #11
    AmitYadav7 likes this.
  12. bunnysundesha
    Cupcake Feb 15, 2021


    #12
    AmitYadav7 and siddhu.sengar like this.
  13. bunnysundesha
    Cupcake Feb 15, 2021

    bunnysundesha , via OnePlus 7 Pro , Feb 15, 2021 :
    really very disappoint with this bug i cannot video call on this high rate smart phone
     

    #13
    AmitYadav7 and siddhu.sengar like this.
  14. X1599889246529
    Donut Feb 16, 2021


    #14
    AmitYadav7 and siddhu.sengar like this.
  15. AmitYadav7
    Donut Feb 17, 2021

    AmitYadav7 , via OnePlus 7 Pro , Feb 17, 2021 :
    I did the factory reset twice and the rear camera, YouTube started working fine but front camera still dead.
    Front camera did work once after the reset but stopped working after I switched to back and front. So clearly not the hardware issue.
     

    #15
  16. Sritharan Reddy
    Cupcake Feb 18, 2021

    Sritharan Reddy , Feb 18, 2021 :
    I am facing the same issue, I want to know if the phone faces any other issue if we continue using it in the current state. I'm using the phone without opening the front camera.
    Please, someone let me know whether it's advisable to use that way, whether I'll face any other issues in the future.
     

    #16
    AmitYadav7 likes this.
  17. X1599889246529
    Donut Feb 22, 2021

    X1599889246529 , Feb 22, 2021 :
    is there any updation about this issue..why they didn't mind about this. I feel very bad Because of I bought this phone. Costly Phone No use
     

    #17
    AmitYadav7 and siddhu.sengar like this.
  18. siddhu.sengar
    Cupcake Feb 22, 2021

    siddhu.sengar , Feb 22, 2021 :
    Seriously OnePlus should look into this issue and fix asap. Bought it so costly and feeling like a fool in front of everyone when they ask me to take pictures from my phone camera. Very disappointed with OnePlus
     

    #18
    X1599889246529 and AmitYadav7 like this.
  19. G_Night_Cham_TIjf
    Cupcake Feb 23, 2021


    #19
  20. AmitYadav7
    Donut Mar 28, 2021


    #20