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OnePlus 7 Pro Front camera not Working

  1. rgvd1987
    Gingerbread Sep 13, 2020

    rgvd1987 , Sep 13, 2020 :
    Hello.. I am using one plus 7 pro for the last 12 months. Day before yesterday my front pop up camera suddenly stopped working. It pops out.. Stay out for few second and then goes back inside. At the same time camera UI also crashes. I tried clearing cache, data.. Tried Gcam.. But to no use.. I also did factory reset twice but no luck.. My camera version 3.10.24 and my phone is on 10.3.4GM21AA. Please suggest a solution before i go to repair.
    Thanks in advance
     

    #1
  2. rgvd1987
    Gingerbread Sep 15, 2020


    #2
  3. ROGERIO PUERTO
    Cupcake Sep 22, 2020

    ROGERIO PUERTO , Sep 22, 2020 :

    Hi, can you solve the problem? I have the same problem
     

    #3
  4. C1600830362366
    Cupcake Sep 23, 2020


    #4
  5. K1564619356317
    Cupcake Oct 17, 2020


    #5
  6. Diogo Lucas de Oliveira , via OnePlus 7 Pro , Oct 17, 2020 :
    I am facing the same problem. Initially the front camera opened but a few seconds later it closed. The back worked until I restarted the smartphone. Now none of them work in any of their own or third-party applications. Please, does anyone have a solution?
     

    #6
    ajeetdhanopiya likes this.
  7. Ronak3567
    Gingerbread Oct 18, 2020

    Ronak3567 , via OnePlus 7 Pro Nebula Blue , Oct 18, 2020 :
    Download fresh firmware from Oneplus website and place it in sd card without any folder and then try to install that ipdate from Settings> system> system updates> local upgrade
    Just a suggestion and may erase ua data i dont know just suggesting a way
     

    #7

  8. #8
  9. Diogo Lucas de Oliveira , via OnePlus 7 Pro , Oct 18, 2020 :
    I already did and it didn't solve it. In fact, I downgraded it to OOS 9 and the rear cameras worked, the front one didn't. I returned to the OOS 10 clean flash and none of the cameras worked.
     

    #9
  10. Ronak3567
    Gingerbread Oct 18, 2020

    Ronak3567 , via OnePlus 7 Pro Nebula Blue , Oct 18, 2020 :
    Is it still not working..? Or u solved it any how if yes what did u do? If no what r u waiting for go get ua device repaired it from OnePlus service center it may b hardware issue
     

    #10
  11. Vivekrvcse
    Donut Oct 24, 2020


    #11
    novrainn06 likes this.
  12. Fenelon_dr , via OnePlus 7 Pro Almond , Oct 25, 2020 :
    Try using gcam to see if its a software issue. Also you could hard reset your phone and install beta firmware.. If this too doesn't work then you may have to replace the camera unit
     

    #12
  13. Tigarich
    Donut Nov 16, 2020

    Tigarich , via OnePlus 7 Pro , Nov 16, 2020 :
    Shame on Oneplus. lots of people are complaining. it doesn't work in the sense that it goes blank when accesed.Bith cameras and flashlight don't work and apps that tend to access them hang in the process
     

    #13
  14. novrainn06
    Cupcake Nov 24, 2020


    #14
  15. novrainn06
    Cupcake Nov 24, 2020


    #15
  16. G_Aaron_McLain_qMuY
    Cupcake Nov 26, 2020

    G_Aaron_McLain_qMuY , Nov 26, 2020 :
    I just started having this issue with mine. it was a progressive problem for me.
    It started having a hard time reading my face to unlock, then apps that use the front camera started taking longer to start and recognize the camera.
    Now, the front camera doesn't even work.
    It pops up but i either get a black screen or a white screen.
    the amount of money i paid for this phone and for this to happen? It is enraging. It makes me not want to buy another oneplus, especially seeing so many others with the same issue.
     

    #16
    Gullw1ng likes this.
  17. W1558323456761
    Cupcake Nov 26, 2020

    W1558323456761 , Nov 26, 2020 :
    I am also facing the same issue..nither my front camera is popping out and neither my rear camera working..no apps which uses camera are working..pls suggest how to rectify that..
     

    #17
  18. lijop
    Eclair Dec 14, 2020


    #18
  19. Insane_Butcher , via OnePlus 7 Pro Nebula Blue , Dec 15, 2020 :
    During these 12 months of utilizing the smartphone how were you unlocking your device? Using fingerprint scanner or face unlock with the front camera? I don't want to accuse you in anything, just asking, because I have a feeling that the front camera didn't leave up to the guaranteed number of open close actions.
     

    #19
  20. lijop
    Eclair Dec 15, 2020

    lijop , via OnePlus 7 Pro , Dec 15, 2020 :
    I used only fingerprint
     

    #20