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OnePlus 7 Pro HDR contents brightness is very low via OnePlus 7 Pro

  1. kevinkingsly
    Eclair Jun 5, 2020

    kevinkingsly , via OnePlus 7 Pro , Jun 5, 2020 :
    Hi There,
    Need help. I am using OnePlus 7 Pro and the HDR contents brightness is very low. I have set the screen Calibration to Advanced Amoled Wild Gamnut and bit cold. The screen is super bright but if I start to stream HD content on Amazon Prime or Netflix it turns warm and the screen goes dim. Am I missing some thing or its something I have to live with.
    1591386918741.jpg
     

    #1
  2. Artemus.
    Nougat Jun 5, 2020

    Artemus. , Jun 5, 2020 :
    There is no HDR.
     

    #2
  3. Bouncer71
    OnePlus 7 Pro Sample Shot Photographer Community Expert Jun 6, 2020


    #3
    Artemus. likes this.
  4. kevinkingsly
    Eclair Jun 6, 2020


    #4
    Pratheekh Chandra and luigimario like this.
  5. luigimario
    The Lab - OnePlus 6T Reviewer Jun 6, 2020

    luigimario , Jun 6, 2020 :
    Maybe the brightness slider in Netflix is set to low? Try turning that up, it's on the left side of the screen during a video. I have no issues with Netflix on my 7 pro
     

    #5
  6. kevinkingsly
    Eclair Jun 6, 2020

    kevinkingsly , via OnePlus 7 Pro , Jun 6, 2020 :
    what about Amazon Prime Videos. Have you tried those. can you please share your display settings.
     

    #6
    luigimario likes this.
  7. spot01
    Ice Cream Sandwich Jun 6, 2020


    #7
  8. kevinkingsly
    Eclair Jun 6, 2020


    #8
  9. luigimario
    The Lab - OnePlus 6T Reviewer Jun 6, 2020

    luigimario , Jun 6, 2020 :
    Don't have Prime but Spot might be right about reduced quality at the source.
     

    #9
  10. Z1592580857891
    Cupcake Jun 24, 2020

    Z1592580857891 , Jun 24, 2020 :
    This is definitely a hdr problem, seen it on a tv that reported to Netflix it could do hdr but had hdr turned off. When looking at details of stream on Netflix, it says it's sending hdr info, but phone is not processing it, and everything is very dark. Looking for a solution
     

    #10
  11. Artemus.
    Nougat Jun 24, 2020

    Artemus. , Jun 24, 2020 :
    https://help.netflix.com/en/node/23939
     

    #11
  12. Z1592580857891
    Cupcake Jun 25, 2020

    Z1592580857891 , Jun 25, 2020 :
    Update on my earlier post. I tried it again this morning, and it's working. So what's different...the internet in my area was out for a while, and when it came back is when I was testing hdr, and I noticed that the auto resolution was going to 480 on everything, and today it's going to 1440, so I'm assuming it was a problem of my internet connection to YouTube and Netflix were not working correctly yesterday and it is today. My internet is 100/10, so I knew I had enough bandwidth out of my house, but I wasn't getting enough to YouTube and Netflix. Hope this helps others, if you have the same problem, check at somewhere that you know has a lot of bandwidth.
     

    #12