Oneplus 7 pro issues

  1. 007.Piyush
    Eclair May 17, 2019

    007.Piyush , May 17, 2019 :
    Today i got my oneplus 7 pro 8gb version and i am having issue with the auto brightness.It's not working properly according to the lights in surroundings.
    Another issue i have is of over heating of the phone, what's the benefit of liquid cooling if phone gets that much heated.
    The last issue is during calls when i cut the call after hearing i can never get back to the app I'm using it throws me out to the home screen.
    Do something OnePlus.
    Last edited: May 20, 2019

  2. DARTH 007
    KitKat May 17, 2019

  3. David Y.
    Head of OS Product Operations Staff Member May 17, 2019

  4. kaghedo
    Jelly Bean May 17, 2019

    kaghedo , May 17, 2019 :
    Never had any heating issue with my 3 and 6 but the 2 was worse :grinning:

  5. F1541536539851
    Cupcake May 19, 2019

  6. DrummerBoi
    Froyo May 19, 2019

  7. 007.Piyush
    Eclair May 20, 2019

    007.Piyush , May 20, 2019 :
    Mine also.
    Some apps also starts to get crash like YouTube, netflix and spotify

  8. Vineet.mitra
    Donut May 20, 2019

    Vineet.mitra , May 20, 2019 :
    Camera quality sucks
    There' s no proper image processing & the 48mp camera sucks at the processing.

  9. Gaurav Rohilla
    Lollipop May 20, 2019

    Gaurav Rohilla , May 20, 2019 :
    2 had me safeguarded during winter. I used it as a heater and as an Iron Box. During summer I had doubts about it catching fire and burning myself, so I exchanged it for a Nexus 6. This message was sent from my Nexus 6. :oops:

    Z1541647230933 and kaghedo like this.
  10. Rotusz
    Cupcake May 20, 2019

    Rotusz , May 20, 2019 :
    I've not had over heating but I do have an issue with the finger print scanner not recognizing my finger. I've removed and redone the scan several times.

  11. 007.Piyush
    Eclair May 23, 2019

    007.Piyush , May 23, 2019 :
    you need to press a little hard at the time of using fingerprint....after some time it will work proper and accurately

  12. acwest
    Eclair May 23, 2019

    acwest , May 23, 2019 :
    I was having problems with the fingerprint, but then I saw a review which mentioned that the more times you scan a finger, the better a job it does at scanning the finger. I spend twenty minutes locking and unlocking my phone, and it is now getting quite reliable

  13. jurschel
    Gingerbread May 23, 2019

    jurschel , May 23, 2019 :
    Any problems like locking up rebooting just RMA the device for a refund or replacement. I believe they have quality problems and are shipping out phones that are just plain buggy. Mine was stuck in a bootloop until the battery dropped to around 50% then I was able to get it setup and got all happy it was going to work until I charged it back up. Random locks and reboots constantly after about 60% battery. Don't bother with support. RMA it before your window closes!

  14. GTC1978
    Donut May 26, 2019

    GTC1978 , May 26, 2019 :
    Having same trouble with adaptive brightness. Each session starts incredibly dim. Basically serves no function.

  15. Bruno Costa 1980
    Eclair Jun 2, 2019

    Bruno Costa 1980 , Jun 2, 2019 :
    After OS 9.5.5 update the following issues continues:

    Ambient Display and Double Tape to wake up don't work all time.

    Autobrightness freezes and drops abruptly several times.

    Please fix and update.

  16. Swejuggalo
    OnePlus 9 Series Expert Community Expert Jun 2, 2019

    Swejuggalo , Jun 2, 2019 :
    Only minor issues here.

    The phone can handle heat much much better than my older Sont XZ3. Probably one of the better ones with similar build. If you want it to get better you need metal chassis or active cooling I think.

    Vibration in Elder Scrolls: Blades. The game triggered the vibrator on my old phone but never on this one. Hopefully this is a game bug and not a phone bug.

    Minor compabillity issues.
    Some apps does not seem to set things up correctly. Admin rights, turning of battery saving and such. You have to double check some apps and set it manually despite pressing allow before.

  17. S1560243490710
    Cupcake Jun 11, 2019

    S1560243490710 , Jun 11, 2019 :
    Please don't stand up too many apps in the background, it will increase power consumption and increase the temperature of the phone.

  18. petyoyo
    Donut Jun 11, 2019

    Last edited: Jun 11, 2019

    Bruno Costa 1980 likes this.
  19. Ali Muhammadx
    Honeycomb Jun 11, 2019

    Ali Muhammadx , Jun 11, 2019 :
    my OnePlus 6 heats a lot sometime on daily tasks & showing warning you can cook an egg on my device & some day i am going to make a video on it "cooking egg on my OnePlus 6" i cannot able to hold it in my hands & i am afraid someday this device going to blast in my hands or pocket.

  20. Jonathan_I
    Honeycomb Jun 18, 2019

    Bruno Costa 1980 likes this.