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oneplus 7 pro mic issues faced in handsfree mode

  1. Harsimransingh26
    Gingerbread Jun 10, 2019

    Harsimransingh26 , Jun 10, 2019 :
    Hello everyone,
    Everything on my op7 pro is going great, but recently i am facing the issue that whenever i put my phone on handsfree, mic doesn’t work properly!
    I hope you will see to it, and come up with any solution.
     

    #1
    milindsoman17 likes this.
  2. milindsoman17
    Cupcake Jun 11, 2019

    milindsoman17 , Jun 11, 2019 :
    Yes even I have the same problem going on.i updated my phone to new update and while calling video or voice call from WhatsApp, call got hung up saying Microphone is not working,please restart your device and try again. Hope they will fix this issue ASAP
     

    #2
  3. Harsimransingh26
    Gingerbread Jun 14, 2019

    Harsimransingh26 , Jun 14, 2019 :
    no working after restart after times
     

    #3
  4. raj_kaush2000
    Cupcake Jul 31, 2019

    raj_kaush2000 , Jul 31, 2019 :
    I have this microphone issue whenever I connect headphones through an adapter. I update the OS, restarted the device, enabled OTG. It still doesn't work. This is a very basic feature that is needed when attending calls/meetings from the cell phone. Hope someone from Oneplus sees this thread and fix this issue ASAP.
     

    #4
  5. joshres
    Cupcake Aug 5, 2019


    #5
  6. R1564091723449
    Cupcake Aug 5, 2019

    R1564091723449 , Aug 5, 2019 :
    I am facing the same issue, where the person on the other side is unable to listen to me in handsfree mode.
     

    #6
  7. Gipo839
    Cupcake Aug 5, 2019

    Gipo839 , Aug 5, 2019 :
    I'm facing a very similar issue. When I'm talking to people on loudspeaker, the person on the other end says it's like the beginning and end of my sentences are cut off. Like when you press the button on a radio the same time you are speaking.
     

    #7
  8. O1567828792881
    Cupcake Sep 12, 2019

    O1567828792881 , Sep 12, 2019 :
    Hi Guys, I’m facing the same issue as Gipo839 only my phone is the OnePlus 7 not the Pro version. My phone is only a few days old and was this way straight out of the box. I have constantly contacted OnePlus and they won’t address any of the issues that I raise with them? My problem is so bad that I cannot use hands free whilst in a vehicle. Very disappointing.

    12/9/19 8:39 pm Update. I have contacted OnePlus over seven times or more via email exchanges. OnePlus claim that they don’t sell the OnePlus 7 in Australia, that I have a Chinese phone and that they do not honour any warranty for the OnePlus 7 customers here in Australia. They completely ignore and refuse to answer any questions I ask about the faulty microphone or the faulty hands free operation. Looks like I made a big mistake buying a OnePlus mobile phone. $700 out of pocket. Buyers please be aware.
     
    Last edited: Sep 12, 2019

    #8
  9. O1565456685478
    Cupcake Sep 12, 2019


    #9
  10. smterwilliger
    Cupcake Sep 13, 2019

    smterwilliger , Sep 13, 2019 :
    God are you serious? I just sent them an email reporting this problem. They really offer no help or solution?
     

    #10
  11. smterwilliger
    Cupcake Sep 13, 2019

    smterwilliger , Sep 13, 2019 :
    I literally have the same problem. Did you purchase from OnePlus website?
     

    #11