BogdanSonnenwirth, May 24, 2019 : so I had about 80% battery and I decided to restart my phone. Once I pressed the restart button, the phone did not turn on. I plugged my phone to the charger for about 10 minutes. I tried holding the power button for 15 seconds and I also tried the power and the volume down buttons, but nothing is working. Any other suggestions? The phone is brand new and I used it for like 2 days. No physical damage at all and has the current software update.