2
OnePlus 7 Pro - Oxygen 10 OS - Unable to authenticate your device

  1. G_prasanna_venkatesh_gSk
    Cupcake Oct 23, 2019

    G_prasanna_venkatesh_gSk , Oct 23, 2019 :
    Hello

    How many are you facing issue with latest Oxygen 10 OS upgrade. For example if you try to open TANGEDCO app I receive the message "Unable to authenticate your device"
     

    #1
    Ashwin 097 and F1571496253133 like this.
  2. BAVISH
    Cupcake Nov 1, 2019

    BAVISH , Nov 1, 2019 :
    Facing the same after Android 10 update. Any suggestions please?!
     

    #2
  3. Abidin28
    Donut Nov 5, 2019


    #3
  4. C1567930929262
    Cupcake Nov 12, 2019


    #4
  5. vijaymdm
    Cupcake Nov 28, 2019

    vijaymdm , Nov 28, 2019 :
    YEs i am also facing the same issue. i have reset the device and still the same error i am getting. even the Google Pixel2 XL ( Updated to 10) facing the same issue. its not only with ONE PLUS alone.
     

    #5
  6. belleesjoe
    Cupcake Dec 8, 2019


    #6
  7. naresh.d
    Cupcake Dec 19, 2019


    #7
  8. samvelraj
    Cupcake Dec 23, 2019

    samvelraj , Dec 23, 2019 :
    If I tried to Open TANGEDCO App In OnePlus 7 - I am Getting the error - Unable to Authenticate your mobile Device. Please use a vaild one.
    Android Version:10
    Build Number: 10.0.3.GM57AA

    Kinldy Provide the Solution for this issue as soon as possible.
     

    Attached Files:


    #8
  9. Gav_W86
    Starting Point Expert Dec 23, 2019

    Gav_W86 , Dec 23, 2019 :
    You need to contact the support for the TANGEDCO app - the app has not been updated since 2017 so has clearly not been updated to reflect Google's changes in Android 10 (and by the reviews on the Play store it is not working on any device running Android 10 from any manufacturer). They can be reached via devops@tangedcoapp.com (though given they've not updated their app in over 2 years I doubt you will get much response).
     

    #9
  10. essenpee
    Cupcake Jan 17, 2020 at 9:41 AM


    #10
  11. jasemanONE
    Gingerbread Jan 17, 2020 at 3:37 PM

    jasemanONE , Jan 17, 2020 at 3:37 PM :
    Did you not read the reply just above your post? Do you not understand what was said? I simply do not understand how so many people can be so lazy, or ????????????? The answer you seek is right there! Deal with it!
     

    #11