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OnePlus 7 Pro - QUALCOMM CRASHDUMP MODE

  1. Divu11
    Cupcake Jun 29, 2020

    Divu11 , Jun 29, 2020 :
    Dear All, I'm using the OP7 pro for the last 1 year without any issues... it was awesome phone for me... since yesterday am facing this "QUALCOMM CRASHDUMP MODE" error and my phone is not booting. I have tried hard reset the phone and it works for while and same error occurs... Can someone help me how to fix this issues...
     

    #1
  2. Artemus.
    Community Hero 2020 Jun 29, 2020

    Artemus. , Jun 29, 2020 :
    Lemme guess, modem crashed.
     

    #2
    Sachin444 likes this.
  3. Divu11
    Cupcake Jun 30, 2020

    Divu11 , via OnePlus 7 Pro , Jun 30, 2020 :
    Please let me know how to fix this issue... Any chance to recover my phone back.. pls help
     

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  4. Artemus.
    Community Hero 2020 Jun 30, 2020

    Artemus. , Jun 30, 2020 :
    Did you try the unbrick tool?
     

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  5. Divu11
    Cupcake Jun 30, 2020


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  6. Divu11
    Cupcake Jul 3, 2020


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  7. Artemus.
    Community Hero 2020 Jul 3, 2020

    Artemus. , Jul 3, 2020 :
    You might need to get it fixed at a service center if it keeps happening.
     

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  8. rafioneplus
    Cupcake Apr 22, 2021

    rafioneplus , Apr 22, 2021 :
    Hi guys,
    my oneplus 7 pro(GM1910) stopped working out of nowhere.It only shows 'Qualcomm Crashdump mode' .
    NOthing works,except the phone shuts down and showing the msg on screen.
    The phone was not rooted and I was using oxygenOS 11 open beta 3.
    I followed the thread and tried to flash using MSM Download tool. The tool works fine and shows download complete but instead of booting oxygen OS it boots up on 'Qualcomm Crashdump mode' I tried with differnt PCs but the result remains same.
    I am feeling hopeless here,can anybody please help?
    PS: no service center of oneplus in my country.
     

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  9. Artemus.
    Community Hero 2020 Apr 22, 2021

    Artemus. , Apr 22, 2021 :
    What does the message say in the crashdump menu? Usually it'll have a code associated with what caused the crash.
     

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  10. rafioneplus
    Cupcake Apr 22, 2021


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  11. karim.Fadel
    Gingerbread Apr 23, 2021


    #11
  12. rafioneplus
    Cupcake Apr 23, 2021

    rafioneplus , Apr 23, 2021 :
    I have already tried it,But my device don't boot up in fastboot mode.
     

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  13. Artemus.
    Community Hero 2020 Apr 23, 2021

    Artemus. , Apr 23, 2021 :
    Enable advanced reboot menu.
     

    #13
  14. rafioneplus
    Cupcake Apr 24, 2021


    #14
  15. Artemus.
    Community Hero 2020 Apr 24, 2021


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  16. rafioneplus
    Cupcake Apr 24, 2021

    rafioneplus , Apr 24, 2021 :
    yes,but it the video it goes into fastboot mode,but my phone doesnt.
    I managed to boot it in EDL mode and tried to flash with msm download app. but after download completed,my phone boots in "Qualcomm CrashDump Mode' again
     

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  17. Artemus.
    Community Hero 2020 Apr 24, 2021

    Artemus. , Apr 24, 2021 :
    Do you have a service center available in your area? It might be a hardware crash and not a software crash.
     

    #17
  18. rafioneplus
    Cupcake Apr 24, 2021

    rafioneplus , Apr 24, 2021 :
    unfortunately there is no official oneplus service center in my country.
    some third party service center is available,they are my last hope.
     

    #18
  19. Kishore0606
    Cupcake May 3, 2021

    Kishore0606 , May 3, 2021 :
    Same case with my Oneplus 7 Pro
    First Showed the Warning of Qualcomm Crash Dump mode and was able to access the Fast boot menu.
    I sent the Phone to the Oneplus Service Center and they said that phone was not even turning on, I don't know what they but they screwed up the whole phone and now its not even turning on.
    When I called to another oneplus service center and explained to whole situation he said like If it's not turning on(not even warning sign) then it could be processor failure that the whole mother board should be replaced.
    Will have to take to another oneplus service center for reinspection.
    Will update after inspection.
     

    #19