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OnePlus 7 Pro| WiFi Keeps Resetting Automatically via OnePlus 7 Pro

  1. L1563429772404
    Cupcake Jan 20, 2020

    L1563429772404 , via OnePlus 7 Pro , Jan 20, 2020 :
    Hi There,

    My WiFi on the device keeps resetting automatically. It keeps disconnecting and connecting on its own after certain time interval. I do not know that this is some setting issue or a bug.
    Android Version: 10
    Oxygen OS: 10.3.0

    Needing the solution on a priority basis as it has affected me several times during payment gateways.

    Have attached WiFi setting for reference.

    Thanks in advance!

    Ravi
    1579527997224.jpg
     

    #1
    J05HI likes this.
  2. pablofg1978
    Spanish POC Assistant Head Moderator Jan 20, 2020

    pablofg1978 , Jan 20, 2020 :
    Check this, it may help https://forums.oneplus.com/threads/android-10-wifi-failed-to-connect-fix.1133014/unread
     

    #2
  3. L1563429772404
    Cupcake Jan 20, 2020


    #3
  4. Swejuggalo , via OnePlus 7 Pro Mirror Gray , Jan 20, 2020 :
    I had a issue with wifi and mobile network in one of the betas. I reported that with the feedback tool in the community app and then replicated the issue with tfhe more advanced logs when they replied. It was fixed the next beta.

    In my case the phone was locked out from both wifi and mobile networks at work. There I have abit spotty 4G connection and multiple access points. Walking between several access points seemed to trigger it rather often for me. Toggle wifi, mobile or airplane mode and it returned.

    So try to report it and find out if it happens everywhere or only at certain networks or simply completely random.

    View attachment 1165224
     

    #4
  5. pablofg1978
    Spanish POC Assistant Head Moderator Jan 20, 2020

    pablofg1978 , Jan 20, 2020 :
    Did you tried anyways?
     

    #5
  6. L1563429772404
    Cupcake Jan 21, 2020


    #6
  7. L1563429772404
    Cupcake Jan 21, 2020

    L1563429772404 , via OnePlus 7 Pro , Jan 21, 2020 :
    Hi,
    Can you help me out to report the issue? Where should it be actually posted?

    Thanka
     

    #7
  8. Swejuggalo , via OnePlus 7 Pro Mirror Gray , Jan 21, 2020 :
    Step by step.
    Home in community app. Press red symbol. Feedback.
    1579605138020.jpg
    Choose category
    1579605138076.jpg
    Enter as much info as possible in this section
    1579605138104.jpg
     

    #8