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OnePlus 7 pro

  1. weakenfalls
    Eclair Aug 16, 2019

    weakenfalls , Aug 16, 2019 :
    I've had the device for less than a week and I'm already having issues with the device heats up really bad where literally crashed. I've reached out to support but nobody reached out to me regarding my issues. anyone here have experience similar problem with their devices? I'm planning on returning the phone to OnePlus for a full refund.
     

    #1
  2. Purusharth_Dwivedi
    Eclair Aug 17, 2019

    Purusharth_Dwivedi , Aug 17, 2019 :
    Never had overheating issue. My device dora heat up slightly during games. What is your typical work load on your phone like?
     

    #2
  3. DeathMoJo
    Gingerbread Aug 17, 2019

    DeathMoJo , Aug 17, 2019 :
    It could be an app, try a factory reset first to see if it still occurs. Then add only a few apps back at a time to see if the issue comes back up.
     

    #3
    otto2 likes this.