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OnePlus 7 Series - User Manual, Questions & Answers

  1. G_Tamanna_Sharma_24
    Cupcake Jul 23, 2019


  2. G1560629735864
    Froyo Jul 23, 2019

    G1560629735864 , Jul 23, 2019 :
    Hi. My OnePlus 7 Pro is having problems staying connected to mobile calls plus people are complaining they cannot hear me on hands free. Today I had to ring my friend several times to say one simple thing. Soon after "hi it is me", the connection would go blank, no noise, nothing. Every time she tried to ring me, she would get a message that I am not accepting phonecalls but no ringing would take place at my end. What is happening? I am not a big voice user so had not spotted this before. The line looked open, so the call was not disconnected and no mute was applied. I believe the issue happens when the screen locks. Talking of which, when the screen locks and you need the call screen, it sometimes won't show the fingerprint button. This is very worrying and I wanted to ask your thoughts prior to raising a ticket with support. Thank you.
     

  3. naveenkumar281092
    Cupcake Jul 24, 2019


  4. fozzyneo
    Cupcake Jul 25, 2019

    fozzyneo , Jul 25, 2019 :
    Ive bought me a brand new OP7.
    Very satisfying phone.

    However, one thing is bothering me.
    Is it normal that when you are having a phone conversation, the sound comes only out of the right side upper grill?
    When i press my ear on the left side, i can t barely hear anyting.

    the same for music or other sounds. when i hold my ear at the upper grill, only the right side gives a loud clear sound , left is much more silent.

    is anyone else experiencing this ?

    thanks for your feedback.

    D.
     

  5. H1563965151793
    Cupcake Jul 26, 2019


  6. VinodGOP7
    Froyo Jul 26, 2019

    VinodGOP7 , Jul 26, 2019 :
    At the bottom there is only one speaker (left grill). Earpiece (on top) acts as the second speaker. To know if the stereo speakers are working fine, you can search for"stereo speaker test" in YouTube and play those videos.

    Thanks,
    Vinod
     

  7. G_raviteja_mvs_iwyd
    Cupcake Jul 26, 2019


  8. G_raviteja_mvs_iwyd
    Cupcake Jul 26, 2019


  9. G_raviteja_mvs_iwyd
    Cupcake Jul 26, 2019


  10. Vinay kothapeta
    Gingerbread Jul 26, 2019


  11. G1560629735864
    Froyo Jul 26, 2019

    G1560629735864 , Jul 26, 2019 :
    don't you already get these in the box?
     

  12. Vinay kothapeta
    Gingerbread Jul 26, 2019

    Vinay kothapeta , Jul 26, 2019 :
    back cover I got screen glass not dr
     

  13. G1560629735864
    Froyo Jul 26, 2019

    G1560629735864 , Jul 26, 2019 :
    the screen protector is already applied!
     

  14. kdkarthik23
    Cupcake Jul 27, 2019

    kdkarthik23 , Jul 27, 2019 :
    OnePlus 7 right speaker is not working when playing music. I can hear sound from left speaker alone. Is it how it is designed?
     

  15. kdkarthik23
    Cupcake Jul 27, 2019

    kdkarthik23 , Jul 27, 2019 :
    can anyone help?
     

  16. VinodGOP7
    Froyo Jul 27, 2019

    VinodGOP7 , Jul 27, 2019 :
    At the bottom there is only one speaker (left grill). Earpiece (on top) acts as the second speaker. To know if the stereo speakers are working fine, you can search for"stereo speaker test" in YouTube and play those videos.

    Thanks,
    Vinod
     

    kdkarthik23 likes this.
  17. Juhamk
    Cupcake Jul 27, 2019

    Juhamk , Jul 27, 2019 :
    Hi.
    How can I find more information how "smart 5g" in SIM/networks settings of OnePlus 7 pro 5g works?

    What if I disable it? Does it "force" phone to use 5g when available ?

    thanks!
     

  18. Rana shourya veer singh
    Cupcake Jul 28, 2019


  19. R1564288026625
    Cupcake Jul 28, 2019

    R1564288026625 , Jul 28, 2019 :
    speaker that is on top , the one which is used while being on a call. Why it is not in centre ?? it's hard to hear anything while placing phone on right ear, though on left ear it is fine as speaker is towards left side.
     

  20. E1561908060236
    Cupcake Jul 28, 2019