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OnePlus 7 Series - User Manual, Questions & Answers

  1. J1563336987798 Cupcake Aug 9, 2019

    J1563336987798, Aug 9, 2019 :
    Type-c to 3.5 mm jack converter was provided with OnePlus 6T , but ]whyit not provided in accessories with one plus 7
     

  2. kushaltrivedi54 Donut Aug 10, 2019


  3. tanya.chaks.91@g Cupcake Aug 10, 2019

    tanya.chaks.91@g, Aug 10, 2019 :
    while calling unable to hear anything and it goes completely blank in my one plus 7. i purchased it last week. the frequency of this issue has been increased in last 2 days. tried network reset too.
     

  4. G_Rajendra_Rana_rbMB Cupcake Aug 10, 2019


  5. เขมฑัต Cupcake Aug 10, 2019


  6. S1565442934789 Cupcake Aug 10, 2019

    S1565442934789, Aug 10, 2019 :
    oneplus 7 series should have eye blink facility its screen dims for long inactivity , every time user has to touch the screen to keep it active. It should sence the eye activity for keeping the screen active.
     

  7. VinodGOP7 Froyo Aug 11, 2019

    VinodGOP7, Aug 11, 2019 :
    Yes, OnePlus 7 comes with pre-installed thin film based screen protector. It will only protect the display glass from getting scratches. If you need better protection of display (fall, etc), then you need to put a tempered glass.

    Thanks,
    Vinod
     

  8. I1560076290132 Cupcake Aug 11, 2019


  9. VinodGOP7 Froyo Aug 11, 2019

    VinodGOP7, Aug 11, 2019 :
    I bought type-c to 3.5 mm original jack from OnePlus website and it works fine for me till now. No issues. Did you try restarting the phone?

    Thanks,
    Vinod
     

  10. B1565539927711 Cupcake Aug 11, 2019


  11. mrbrownMK Cupcake Aug 13, 2019 at 1:03 PM

    mrbrownMK, Aug 13, 2019 at 1:03 PM :
    Hi everyone, I'm new here and I don't know if this is the right place to ask what I'm about to write, but I hope so.
    After almost a month with my new OnePlus 7 and no issues with it, I found one and it happened twice, yesterday and today again. It happens that, at some point, with no reason at all, both the double touch to wake the phone up and the motion sensor that makes appear the finger-print don't work.
    Obviously, I immediately opened the OnePlus' chat assistance service to report this problem, but they could not help me. I tried to restart the phone and nothing happened, then, after a few minutes, the problem solved by itself, but today it's happening again.
    Can you tell me if that's a common issue or just my device's?
    Does any of you know something about that?
    Thanks for your help.
     

  12. Z1564768169287 Cupcake Aug 13, 2019 at 4:06 PM

    Last edited: Aug 13, 2019 at 6:58 PM

  13. T1565715727154 Cupcake Aug 13, 2019 at 6:04 PM


  14. F_Amit_Rajawat_LhfM Cupcake Aug 13, 2019 at 6:10 PM


  15. D1565776807547 Cupcake Aug 14, 2019 at 11:00 AM


  16. F1565777392235 Cupcake Aug 14, 2019 at 11:11 AM


  17. Z1564768169287 Cupcake Aug 14, 2019 at 6:17 PM


  18. P1565799253871 Cupcake Aug 14, 2019 at 7:42 PM

    P1565799253871, Aug 14, 2019 at 7:42 PM :
    Hi, l purchased a Oneplus 7 recently but I am unable to activate the reading mode as well as the night mode on my phone. And how do you calibrate the screen?

    I tried restarting the phone as well as turning on the dark mode. But nothing seems to work.

    Can someone please help me with these issues?

    Thank you.
     

  19. A1565808016497 Cupcake Aug 14, 2019 at 8:11 PM


  20. J1563336987798 Cupcake Aug 15, 2019 at 2:17 AM