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OnePlus 7 Series - User Manual, Questions & Answers

  1. J1574853491514
    Donut Dec 12, 2019

    J1574853491514 , Dec 12, 2019 :
    Should I charge the phone up to 80% or up to 100% for the sake of the battery health ?
    My battery health is already down to 94% (according to the "AccuBattery app")
    I have been using the 7 pro only for 3 weeks
     

  2. Jublu60
    Cupcake Dec 13, 2019

    Jublu60 , Dec 13, 2019 :
    Hello,

    I wanted to purchase an OnePlus Type-C to 3.5mm adapter directly from OnePlus website. I have a Sony earphone with mic. I wanted to know if Mic will also work along with Audio if I use this OnePlus adapter. I have a one plus 7 pro handset.

    I had called OnePlus customer service but they didn't have correct answer and suggested to post in community page.

    Thanks,
    S Mohapatra
     

  3. Jkanurag
    Cupcake Dec 13, 2019


  4. Mary Naples
    Cupcake Dec 13, 2019

    Mary Naples , Dec 13, 2019 :
    My 7Pro continues to show "Android setup... "App updates are ready Connect to WiFi to continue" I'm connected, it says "Preparing for setup" which never happens. I don't know where to go to continue.
    Please let me know what I can do.
    Thank you!
     

  5. P1576339259498
    Cupcake Dec 14, 2019

    P1576339259498 , via OnePlus 7 Pro , Dec 14, 2019 :
    hello
    New to the Oneplus world having previously owned android phones from other manufacturers.
    3 working issues that I haven't been able to sort out yet
    1- I cannot delete individual or groups of downloaded files from the File folder. if I select 1 or more and then hold finger to screen it shows a small box with the number of files selected and a red cross but I haven't been able to yet find a way to make it delete these

    2 - the default keyboard is lacking things I would prefer to have eg I haven't yet been able to find the percent symbol
    and
    3 - the keyboard doesn't have a scroll along but don't delete forward or back button. if I want to delete or insert I have to hit on exactly the spot I require, which is a pain if looking to get inside a word.
     

  6. ExoticSingh
    Cupcake Dec 15, 2019


    Jkanurag likes this.
  7. Q1576433489673
    Cupcake Dec 15, 2019


  8. nasduck8
    Gingerbread Dec 16, 2019

    nasduck8 , Dec 16, 2019 :
    I think I am looking for a phone comfortable with 5G in the future.

    I don't want it out of date in next two years.

    Thanks.
     

  9. Cervantes
    Moderator Moderator Dec 16, 2019

    Cervantes , Dec 16, 2019 :
    Hi
    You read the first post

    check the forum and/or Use the search engine before opening a new thread
    https://forums.oneplus.com/help/terms
    Thread merged

    Best regards, Cervantes, Forum Moderator
     

  10. M1564206420111
    Cupcake Dec 16, 2019

    M1564206420111 , Dec 16, 2019 :
    I have one plus 7 and updated OS 10.0.3 where as I am experiencing battery draining problem like anything from last 15 days which was never happened in past.
    I used to charge just once in a day for whole day optimum use, it was enough but nowadays I had to charge it twice and more within 12-13 hours which has become inconvenient to me. Kindly give me the way or resolution at the earliest.
     

  11. michaelm
    Cupcake Dec 18, 2019

    michaelm , Dec 18, 2019 :
    Is the data for the step counter stored anywhere? I'm trying to see historical data but there doesn't seem to be an option
     

  12. AbhiramP
    Cupcake Dec 19, 2019

    AbhiramP , Dec 19, 2019 :
    My one plus 7 slow little bit when it is switched on after the power is off. Why that happens ?
     

  13. AmanSaggu
    Cupcake Dec 21, 2019

    AmanSaggu , via OnePlus 6T , Dec 21, 2019 :
    Can somebody please check and post the Camera 2 api level on their oneplus 7 (not pro) I want to upgrade my 6t just because of that. an external app may have to be used, just search "camera 2 api probe" in the play store.
     

  14. L.Sreepathi
    Cupcake Dec 22, 2019

    L.Sreepathi , Dec 22, 2019 :
    my mobile Google appstore applications can't download in Mobile data,why???? if anything
     

  15. L.Sreepathi
    Cupcake Dec 22, 2019


  16. U1575189610336
    Cupcake Dec 25, 2019


  17. O1570716072487
    Cupcake Dec 26, 2019

    O1570716072487 , Dec 26, 2019 :
    During using contacts, keyboard is not coming. no search contact option is coming. How to activate it again
     

  18. Achintshukla
    Cupcake Dec 26, 2019


  19. Z1575891486345
    Cupcake Dec 26, 2019


  20. C1577260345009
    Cupcake Dec 26, 2019

    C1577260345009 , Dec 26, 2019 :
    Merry Christmas everyone one.

    I newly purchased OnePlus 7 and this my 3rd day using it.
    I have a few concerns hope someone will clarify for me to know if this factory error or its normal !!!

    1. The speakers one the bottom to the right side of charging slot have no sound, only the left side and the top speakers have sound. is it normal or just with me!!!

    2. when I was moving data from old smartphone to my new OnePlus 7 using Samsung transfer App. I heard weird voice down like something moving as small motor beside finger print area.

    3. The battery is not what i expect its draining quickly and I need to get my charger into work. is this the case with you guys ?

    4. I cant find where to split the screen ??

    kindly looking for your support.
    Adi