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ONEPLUS 7 TAP TO WAKE UP SCREEN ISSUE

  1. HARSHD1
    Cupcake Jul 14, 2020

    HARSHD1 , Jul 14, 2020 :
    So from past 2 months i have been facing this issue that i have turned on the tap to wake up screen on my oneplus 7 but now it does not work smoothly often times when i tap on the screen it does not wake up so then i have to manually press the power button to wake up my phone.

    so please kindly resolve this issue oneplus by giving a patch update or something.
    IT IS REALLY IRRITATING.

    and one more thing i think this bug came from your previous 2-3 patch updates please resolve it.
     

    #1
  2. Iwen X.
    OnePlus User Ambassador Staff Member Jul 14, 2020

    Iwen X. , Jul 14, 2020 :
    Sorry to hear you're in trouble, could you let me know your build number and how often will this issue happen? It would be best if you could help and share log so that we can look into it. Thank you.
     

    #2
    neversettle_10 and Artemus like this.
  3. neversettle_10
    Donut Jul 21, 2020


    #3
  4. B1566452576132
    Donut Jul 22, 2020


    #4
  5. Iwen X.
    OnePlus User Ambassador Staff Member Jul 22, 2020

    Iwen X. , Jul 22, 2020 :
    Hi, how often did this problem occur?
     

    #5
  6. B1566452576132
    Donut Jul 22, 2020

    Last edited: Jul 23, 2020

    #6
  7. B1566452576132
    Donut Jul 22, 2020

    Last edited: Jul 23, 2020

    #7