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Oneplus 7 touch issues

  1. TVTV
    Gingerbread Aug 1, 2019

    TVTV , Aug 1, 2019 :
    What kind of case do you keep your phone in? Is it the sandstone or a similar one?

    Alex
     

    #41
    ascent likes this.
  2. ascent
    Honeycomb Aug 1, 2019


    #42
    TVTV likes this.
  3. TVTV
    Gingerbread Aug 1, 2019


    #43
    ascent likes this.
  4. ascent
    Honeycomb Aug 1, 2019

    Last edited: Aug 1, 2019

    #44
    TVTV likes this.
  5. TVTV
    Gingerbread Aug 1, 2019

    TVTV , Aug 1, 2019 :
    For me the transparent case fixes the issue altogether. I believe that you will find the same.

    Hopefully OP fixes this soon so I can use the phone with the sandstone case again. I hate the transparent one and while official nylon is nice, I like the naked look of sandstone better.

    Alex
     

    #45
  6. G_Andreas_Glatz_YMJL
    Froyo Aug 1, 2019


    #46
    TVTV likes this.
  7. ascent
    Honeycomb Aug 1, 2019

    ascent , Aug 1, 2019 :
    Well, if you still have problems without a case, that's certainly not the only thing causing it then...
     

    #47
    G_Andreas_Glatz_YMJL likes this.
  8. TVTV
    Gingerbread Aug 2, 2019

    TVTV , Aug 2, 2019 :
    Yup, it's not the actual case which is causing the problem. It's touching only the bottom of the phone and the screen together. :)

    Alex
     

    #48
    ascent and G_Andreas_Glatz_YMJL like this.
  9. ascent
    Honeycomb Aug 2, 2019

    ascent , Aug 2, 2019 :
    Ah you're right. Touching only the bottom (without case) and swiping up like my video shows the same erratic behavior
     

    #49
    TVTV likes this.
  10. Rubal1994
    Eclair Aug 2, 2019

    Rubal1994 , Aug 2, 2019 :
    if you feel certain vibrations while playing pubg mobile, turn off haptic feedback and it ll be fine
     

    #50
  11. L1563165489004
    Donut Aug 2, 2019

    L1563165489004 , Aug 2, 2019 :
    oneplus 7 touch issue , i really noticed that while playing pubg mobile , n iam a claw user player ,so iam facing a lots of touch response whille playing , today i bought the oneplus ,anfld facing this , pls oneplus solve this major issue
     

    #51
    O1566402236465 likes this.
  12. TVTV
    Gingerbread Aug 3, 2019

    TVTV , Aug 3, 2019 :
    Pardon my asking, but what is a "claw user player"? Is it referring to the way you hold the phone when you game?
    I am trying to understand whether you are seeing the same issue that's being discussed in this thread or whether you're just unhappy with the way the screen reacts to your touches overall.

    Alex
     

    #52
    G_Andreas_Glatz_YMJL likes this.
  13. L1563165489004
    Donut Aug 3, 2019

    L1563165489004 , Aug 3, 2019 :
    claw gaming,means i play with 4 fingures at same time while playing pubg mobile , and in gameplay ,2 fingures at same time works perfectly but 3 fingures at same time the third fingure touch didn't recognise at the same time,
     

    #53
  14. TVTV
    Gingerbread Aug 3, 2019

    TVTV , Aug 3, 2019 :
    Thank you, now I understand.
    What kind of case do you keep your phone in, please?

    Alex
     

    #54
  15. L1563165489004
    Donut Aug 3, 2019

    L1563165489004 , Aug 3, 2019 :
    multitouch issue
     

    #55
  16. TVTV
    Gingerbread Aug 3, 2019


    #56
  17. L1563165489004
    Donut Aug 3, 2019

    L1563165489004 , Aug 3, 2019 :
    yes , in a cilicon case , provided by oneplus in box
     

    #57
  18. TVTV
    Gingerbread Aug 3, 2019

    TVTV , Aug 3, 2019 :
    Ah, OK. Then yours could be a different issue related to the overall accuracy of the screen assembly. Thanks.

    Alex
     

    #58
    L1563165489004 likes this.
  19. TVTV
    Gingerbread Aug 3, 2019

    TVTV , Aug 3, 2019 :
    Just updated to 9.5.8. The bug has not been fixed. :(

    Alex
     

    #59
    gumminis, devil4 and eduardeutsch like this.
  20. TVTV
    Gingerbread Aug 3, 2019

    TVTV , Aug 3, 2019 :
    Reporting in, a few hours later: seems as though things have improved under 9.5.8. I've been getting way fewer accidental touches while using the side keyboard with one hand. I will keep monitoring, though, as the bug is intermittent.

    If you guys update to 9.5.8, please drop a message here and describe your experience.

    Alex
     

    #60
    eduardeutsch likes this.