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ONEPLUS 7PRO-Password stopped working!!

  1. Leensalous
    Cupcake Sep 16, 2021

    Leensalous , Sep 16, 2021 :
    Facing a strange problem with my Oneplus 7pro.
    I have a fingerprint and PIN setup for my Oneplus 7pro.

    Today suddenly the fingerprint unlocking stopped working, and when entering PIN also didn't respond I restarted it. After that, I am always entering the correct PIN but it wouldn't unlock. After entering PIN I see it's changing screen like it's going to unlock but then lands back on the lock screen.

    I know the PIN is correct because on entering the wrong PIN it says so, But when entering the correct one it doesn't do anything

    I tried via recovery too, there also I entered the correct PIN, it says 'decrypting...' every time but nothing happens and It returns back to Password entering a black background screen.

    I researched, there is no forget password option for Oneplus 7 on the lock screen, and there I don't want to hard reset as I don't have a recent backup. Is there a way I can save my data or solve this issue without hard reset? And any idea why this is happening in the first place.
     

    #1
  2. nerdkabir
    Jelly Bean Sep 17, 2021


    #2
    Artemus likes this.