ONEPLUS 7PRO-Password stopped working!!

  1. Leensalous
    Cupcake Sep 16, 2021

    Leensalous , Sep 16, 2021 :
    Facing a strange problem with my Oneplus 7pro.
    I have a fingerprint and PIN setup for my Oneplus 7pro.

    Today suddenly the fingerprint unlocking stopped working, and when entering PIN also didn't respond I restarted it. After that, I am always entering the correct PIN but it wouldn't unlock. After entering PIN I see it's changing screen like it's going to unlock but then lands back on the lock screen.

    I know the PIN is correct because on entering the wrong PIN it says so, But when entering the correct one it doesn't do anything

    I tried via recovery too, there also I entered the correct PIN, it says 'decrypting...' every time but nothing happens and It returns back to Password entering a black background screen.

    I researched, there is no forget password option for Oneplus 7 on the lock screen, and there I don't want to hard reset as I don't have a recent backup. Is there a way I can save my data or solve this issue without hard reset? And any idea why this is happening in the first place.

  2. nerdkabir
    Jelly Bean Sep 17, 2021

    Artemus likes this.