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OnePlus 7pro screen burn issue! via OnePlus 7 Pro

  1. Zidan_21
    Cupcake Jan 6, 2021

    Zidan_21 , via OnePlus 7 Pro , Jan 6, 2021 :
    My OnePlus device is getting screen burns effect on the notification area. Have mailed the problem to the support team let's see how it goes. Note: its under the complimentary extended warranty.
    Will try to update you guys about the goods and bads!
     

    #1
  2. J4t1np4r3kh
    OnePlus Accessory Tester Jan 6, 2021

    J4t1np4r3kh , Jan 6, 2021 :
    Screen burn is not usually covered under warranty as it's a "wear and tear" issue (user error).
    However in this forum I've seen many posts where OnePlus have decided to repair it under warranty so you can hope for the best 🤷‍♂️
     

    #2
  3. W1624394830946
    Cupcake Jun 22, 2021


    #3
  4. Liehjan
    Marshmallow Jun 23, 2021

    Liehjan , Jun 23, 2021 :
    It can, if you replace the screen.
     

    #4
    Tobikage likes this.
  5. Rana0003
    Gingerbread Jun 27, 2021

    Rana0003 , via OnePlus 7 Pro Nebula Blue , Jun 27, 2021 :
    I had this burn issue too. I went to the oneplus care and showed it to them, they just asked how it happened and as it was appeared through mobile system only. After that they didn't ask anything else, just repaired it without any cost as it was under warranty.
     

    #5