L1560352039307, Jul 9, 2019 : Hi guys so my girlfriend's plus 7 pro was doing the whole not charging thing. I have a warp charger for my 7 pro as well but we were miles away from each other so she couldn't try mine. Anyways we sent it off and it came back today turns out it's just the charger. Well the repair report said software update was the repair but I think that's a lie cus it's the same as everyone's .8. I think you guys should try a new charger and see if that works cus I swear that had to be the reason.