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Oneplus 7pro warp charge not working

  1. sschaky
    Cupcake Jul 22, 2019

    sschaky , Jul 22, 2019 :
    As Swejuggalo said a few posts ago, it ain't software related. I checked the USB cable that came with the charger to connect to the PC. It didn't worked. Had USB type C cable lying around from an HP Elite X3, connected my 7 Pro with it to the PC, it worked. Tried to charge the phone with the Elite X3 cable, it didn't work. So it's either the cable and/or the charger. Gonna RMA it's arse!
     

  2. Erisker
    Cupcake Jul 22, 2019

    Erisker , Jul 22, 2019 :
    Right.
     

  3. F_Ken_Lin_AEIu
    Gingerbread Jul 24, 2019

  4. iOStoAndroid
    Gingerbread Jul 24, 2019

    iOStoAndroid , Jul 24, 2019 :
    Not talking about discharging.. We talking about charge rate being always under 3amps.. Never charges above 5amps for more than 3 seconds..
     

  5. Swejuggalo
    Lollipop Jul 24, 2019

    Swejuggalo , Jul 24, 2019 :
    Normally it looks like this. It does not use it for a long time. This is from starting charging at 2%. Some component must be faulty if it never can maintain 5.5A in the beginning of the charge. Everyone that can should try a different Warp charger and see if it makes a differance. If it does not make a differance it more probable that it is the charge monitor circuit inside the phone is faulty rather than a software bug that only happens randomly on a few units (rooted devices excluded in my claims... but even then very rare)
    View attachment 1067582
     

  6. mjdb71
    Gingerbread Jul 24, 2019

    mjdb71 , Jul 24, 2019 :
    Entering *#808# in the dialer will not show up the diagnose options anymore. What else can you use now to check the charging current?
     

  7. spot01
    Ice Cream Sandwich Jul 24, 2019

    spot01 , Jul 24, 2019 :
    Ampere from play store
     

  8. koocha
    Gingerbread Jul 24, 2019

    koocha , Jul 24, 2019 :
    ampre doesn't update quick enough
     

  9. koocha
    Gingerbread Jul 25, 2019

    koocha , Jul 25, 2019 :
    I spoke to live chat last night. I've wiped the data and cache and am now letting it discharge before I plug in my warp charger. if that didn't fix it they said it'll have to go in for repair
     

  10. koocha
    Gingerbread Jul 26, 2019

    koocha , Jul 26, 2019 :
    OnePlus have been next to useless about this whole thing. I called John Lewis (where I got it from) and they have organised an exchange for me for tomorrow. brand new phone.

    this whole experience has made me question OnePlus
     

  11. Erisker
    Cupcake Jul 26, 2019

    Erisker , Jul 26, 2019 :
    Oh. So bad.
     

  12. iOStoAndroid
    Gingerbread Jul 27, 2019

    iOStoAndroid , Jul 27, 2019 :
    Wait guys it turned out to be bad cable for me.. 6amps works until 47% when it goes down to 4amps. All normal for me..
     

  13. koocha
    Gingerbread Jul 27, 2019

    koocha , Jul 27, 2019 :
    I've got 2 cables and 2 chargers. no combination works for me.
     

  14. Erisker
    Cupcake Jul 27, 2019

    Erisker , Jul 27, 2019 :
    Me too. Lol. My oneplus 7pro can't connect to my pc. So bad
     

  15. koocha
    Gingerbread Jul 27, 2019

    koocha , Jul 27, 2019 :
    I pick my new one up later on. I'll let you know if it works
     

    Erisker likes this.
  16. koocha
    Gingerbread Jul 27, 2019

    koocha , Jul 27, 2019 :
    Got my new one. This one Warp charges fine. Currently on 9.5.7 out of the box.
     

  17. Menahjatwa
    Eclair Jul 27, 2019

    Menahjatwa , Jul 27, 2019 :


    koocha

    Got my new one. This one Warp charges fine. Currently on 9.5.7 out of the box.​


    Can you try with Dash Charge, Perhaps with a screenshot if possible. my Dash Charge doesn't work while Warp works fine.
     

  18. koocha
    Gingerbread Jul 27, 2019

    koocha , Jul 27, 2019 :
    Works fine with Dash Charge too (from my wife's OnePlus 5)
     

  19. Menahjatwa
    Eclair Jul 27, 2019

    Menahjatwa , Jul 27, 2019 :
    I think I got a faulty set with Dash Charge not functioning.
     

  20. koocha
    Gingerbread Jul 27, 2019

    koocha , Jul 27, 2019 :
    Get it swapped out