42
OnePlus 7T ambient display - Tap to wake and Pick to wake not working


  1. #41
    thanos.gatos and kernigity like this.
  2. sidhz
    Eclair Oct 24, 2019


    #42
  3. haricharankumar
    Eclair Oct 24, 2019

    haricharankumar , Oct 24, 2019 :
    Was working fine till I updated today from 10.0.3 to the Oxygen OS 10.0.4. After the update to 10.0.4, it's broken. Works up to a few minutes immediately after locking the phone. But, after may be 5 minutes or more, it doesn't work (both tap to wake & lift to wake). Have to use the power button to wake up and unlock the phone. Looks like the feature is broken in 10.0.4. Surely OP must send out a quick fix OTA for this bug.
     

    #43
    mangesh@1997 likes this.
  4. haricharankumar
    Eclair Oct 24, 2019

    haricharankumar , via OnePlus 7T , Oct 24, 2019 :


    haricharankumar

    Was working fine till I updated today from 10.0.3 to the Oxygen OS 10.0.4. After the update to 10.0.4, it's broken. Works up to a few minutes immediately after locking the phone. But, after may be 5 minutes or more, it doesn't work (both tap to wake & lift to wake). Have to use the power button to wake up and unlock the phone. Looks like the feature is broken in 10.0.4. Surely OP must send out a quick fix OTA for this bug.​


    Looks like this work around is working for me. Under Ambient display settings, disable the Tap to Wake option and enable Lift to Wake option. Under Gestures, enable the Double Tap to Wake Option. With this setting, Lift to Wake & Double Tap to Wake are working consistently for me. This could save the the Power Button before OP sends out a quick fix for this issue. You can try
     

    #44
  5. Mike_S
    Eclair Oct 24, 2019


    #45
    kernigity likes this.
  6. Ibanezer88
    Donut Oct 24, 2019


    #46
    kernigity likes this.
  7. mido25
    Ice Cream Sandwich Oct 24, 2019


    #47
  8. Niklasg85
    Ice Cream Sandwich Oct 24, 2019

  9. FrankvandeBunt
    Cupcake Oct 24, 2019

    FrankvandeBunt , via OnePlus 7T , Oct 24, 2019 :
    I think I have a (temporary) solution for this problem: I had set a schedule for the night mode at sunset. After I have turned this off, ambiant and double tap works well. I hope it is a solution for you too!
     

    #49
    Gerfotografo, cadbomb and Niklasg85 like this.
  10. FrankvandeBunt
    Cupcake Oct 24, 2019

    FrankvandeBunt , via OnePlus 7T , Oct 24, 2019 :
    I think I have a (temporary) solution for this problem: I had set a schedule for the night mode at sunset. After I have turned this off, ambiant and double tap works well. I hope it is a solution for you too!
     

    #50
    cadbomb and Niklasg85 like this.
  11. Niklasg85
    Ice Cream Sandwich Oct 24, 2019

    Niklasg85 , via OnePlus 7T , Oct 24, 2019 :
    I will test and come back, please make a feedback with this workaround to Oneplus if its something wrong with the task for nightmode.
     

    #51
  12. Niklasg85
    Ice Cream Sandwich Oct 24, 2019

    Niklasg85 , via OnePlus 7T , Oct 24, 2019 :
    It seems to work good detective work!! Its working for me when i dont use the schedule for night mode...
     

    #52
  13. Avladimir
    Donut Oct 24, 2019

    Avladimir , Oct 24, 2019 :
    The best solution i found for when it stops working is holding the phone near a source of light, light bulb etc. It instantly works again. I don t have any of the other options enabled discussed here, such as night schedule.
     

    #53
    Gerfotografo and Q1526976290155 like this.

  14. #54
    Niklasg85 likes this.
  15. Niklasg85
    Ice Cream Sandwich Oct 24, 2019

    Niklasg85 , via OnePlus 7T , Oct 24, 2019 :
    same here. thats to bad.
     

    #55
  16. AbhiSinghchouhan
    Eclair Oct 25, 2019

    AbhiSinghchouhan , via OnePlus 7T , Oct 25, 2019 :
    I am facing the same problem, just after one day the ambient display is not working. Either Double tap to wake up or Tap to display should work, but both are not working. It's a bit of a disappointment for a new phone from OnePlus, but I'm sure that you'll fix it very soon.
     

    #56
  17. cadbomb
    Cupcake Oct 25, 2019

    cadbomb , via OnePlus 7T , Oct 25, 2019 :
    This seems to have worked for me. Thanks for posting!


    FrankvandeBunt

    I think I have a (temporary) solution for this problem: I had set a schedule for the night mode at sunset. After I have turned this off, ambiant and double tap works well. I hope it is a solution for you too!​


    Update: this worked only for a few minutes. After it stopped working again I tried disabling night mode and disabling scheduling for night mode, as well as toggling tap/pick up ambient display, the ambient display won't come on unless the phone is under bright lighting conditions.

    Boo.
     
    Last edited: Oct 25, 2019

    #57
  18. Ibanezer88
    Donut Oct 26, 2019


    #58
    kernigity likes this.
  19. kernigity
    Donut Oct 26, 2019


    #59
    Ibanezer88 likes this.
  20. kernigity
    Donut Oct 26, 2019

    Last edited: Oct 26, 2019

    #60