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Display OnePlus 7T display tint issue - uneven OLED (not uniform)

?

7T users : do you notice display tint problems on your device?

  1. Yes

    65.5%
  2. No

    24.3%
  3. Kinda

    10.2%
  1. BLADECUT18
    Froyo Oct 11, 2019

    BLADECUT18 , Oct 11, 2019 :
    Contact customer service they can help you, They might replace your screen or replace the whole phone it self. I got the same problem too but I'm hesitant to exchange my phone because I'm worried I'll get even more problems with the exchanged phone. The 7t I'm using right now is perfect just tint on the screen so I contacted customer care and they told me they'll fix my screen if Amazon doesn't help me.
     

    #21
  2. Photoman9988
    KitKat Oct 11, 2019

    Photoman9988 , Oct 11, 2019 :
    So it sounds like oneplus is using really low quality panels on the 7t. Let's hope they get their quality control issues sorted out before their release in the US and the UK.
     

    #22
    harsh1682 likes this.
  3. R1570790232635
    Cupcake Oct 12, 2019

    R1570790232635 , Oct 12, 2019 :
    Hey does this happens with the new replacement you got as well?
     

    #23
  4. R1570790232635
    Cupcake Oct 12, 2019

    R1570790232635 , Oct 12, 2019 :


    TheJoker2795

    Yeah, I went to OnePlus service centre and got it replaced. There was a problem in the display and they confirmed the same, then replaced the phone with a brand new one.​


    when did you get a replacement and what was your purchase date, also which OnePlus store did you visit ?
     

    #24
  5. TheJoker2795
    Froyo Oct 12, 2019

    TheJoker2795 , via OnePlus 7T , Oct 12, 2019 :


    R1570790232635



    TheJoker2795

    Yeah, I went to OnePlus service centre and got it replaced. There was a problem in the display and they confirmed the same, then replaced the phone with a brand new one.



    when did you get a replacement and what was your purchase date, also which OnePlus store did you visit ?​


    I purchased on 29th, delivered on 2nd, informed Amazon on 4th, technician arrived on 6th but rejected it, went to service center that day and got new phone on 7th.
    I replaced at Jaipur OnePlus Care centre.
     

    #25
  6. R1570790232635
    Cupcake Oct 12, 2019

    R1570790232635 , Oct 12, 2019 :
    Can you please confirm if this happens with the new device as well?
     

    #26
  7. TheJoker2795
    Froyo Oct 12, 2019

    TheJoker2795 , via OnePlus 7T , Oct 12, 2019 :
    No, it is not happening on the new device. I have added a photo as well above in the post
     

    #27
  8. G_Abhilash_Janardhan_KUB
    Froyo Oct 12, 2019


    #28
  9. G_Abhilash_Janardhan_KUB
    Froyo Oct 12, 2019

    G_Abhilash_Janardhan_KUB , Oct 12, 2019 :
    so should I go out and seek a replacement? I find this to be true in my case as well
     

    #29
  10. TheJoker2795
    Froyo Oct 12, 2019

    TheJoker2795 , via OnePlus 7T , Oct 12, 2019 :
    No, it happened only in the range of 20-30%. At higher, it was not visible.
     

    #30
  11. G_Abhilash_Janardhan_KUB
    Froyo Oct 12, 2019

    G_Abhilash_Janardhan_KUB , Oct 12, 2019 :
    do you think this is severe issue? I got mine from Sangeetha mobiles as they paired up with OnePlus.
     

    #31
  12. TheJoker2795
    Froyo Oct 12, 2019


    #32
  13. G_Abhilash_Janardhan_KUB
    Froyo Oct 12, 2019


    #33
  14. TheJoker2795
    Froyo Oct 12, 2019

    TheJoker2795 , via OnePlus 7T , Oct 12, 2019 :
    I searched on Google about this issue and found that this was an issue on Samsung Amoled displays and OnePlus 3t. That's how I came to know that it's a display problem.
     

    #34
  15. TheJoker2795
    Froyo Oct 12, 2019

    TheJoker2795 , via OnePlus 7T , Oct 12, 2019 :
    This may hinder the exchange process if you wish to upgrade the phone in future because the policy of exchange in every site states that there should not be any display problem else no exchange will be there.
     

    #35
  16. Himel40
    Froyo Oct 12, 2019

    Himel40 , via OnePlus 7T , Oct 12, 2019 :
    yes i have the similar issue. from middle to lower portions of display has a radish tint. But it is visible only on a dark grey background with low brightness level.
     

    #36
  17. Ankit_oneplususer
    Eclair Oct 12, 2019


    #37
  18. G_Abhilash_Janardhan_KUB
    Froyo Oct 12, 2019

    G_Abhilash_Janardhan_KUB , Oct 12, 2019 :
    going to visit the OnePlus experience store to find out what they have to say, will update the same on this thread
     

    #38
  19. Ankit_oneplususer
    Eclair Oct 12, 2019

    Ankit_oneplususer , Oct 12, 2019 :
    thank you so much, will be awaiting for your response!
     

    #39
  20. BLADECUT18
    Froyo Oct 12, 2019

    BLADECUT18 , Oct 12, 2019 :
    yes I'll be waiting too. Got the same issue I'll be going to the service center today will update what they tell me about this problem.
     

    #40