OnePlus 7T Pro Charging Cable not holding

  1. F1557991933350
    Cupcake Apr 22, 2020

    F1557991933350 , Apr 22, 2020 :
    Hey, since a few days my charging cable is not holding anymore in my 7T Pro. I tested 10 Cables. All the same. No dust in the connector. Any solution?

    Best regards

  2. Deactivated User
    Apr 22, 2020

    F1557991933350 likes this.
  3. Beaunijholt
    Cupcake Sep 9, 2020

  4. Wyllliam
    Ice Cream Sandwich Oct 20, 2020

    Wyllliam , Oct 20, 2020 :
    I have the same issue.
    It seems the USB c connector on the cable can't go far enough, so it doesn't connect properly en de connector isn't locked in place.
    I compared this with the Asus zenphone 6 from my wife and this one has a click feel when the USB c cable is on its place.
    The OnePlus 7t pro doesn't have this at all.

    I had this issue from the beginning and think this is a design mistake by OnePlus and causes other issues like not being able to use android auto.

    I would like to get a solution from OnePlus about this.

  5. Wyllliam
    Ice Cream Sandwich Oct 21, 2020

    Wyllliam , Oct 21, 2020 :
    i just fixed my issue.
    It seems a lot of dust can collect in the USB C socket, that gets compressed everytime you insert your USB cable.
    This dust made that over time the USB cable couldn't be inserted all the way and the data pins didn't connect.
    Cleaning out the USB C socket on the phone with a needle should fix this issue,
    a vacuumcleaner doesn't get the job done.

  6. Amritashya
    Froyo Oct 22, 2020

    Amritashya , via OnePlus 7T Pro , Oct 22, 2020 :
    Some torn paper or something might be inside what you are unable to find. I faced this ,I couldn't see anything inside but then I took a safety pin to remove it