[Submitted] OnePlus 7T Pro McLaren HD1913

  1. Alex H. K.
    Froyo Jun 9, 2021

    Alex H. K. , Jun 9, 2021 :
    Title OnePlus 7T Pro McLaren HD1913
    Device OnePlus7TPro Software Version O2 Stable 210520
    Topic Suggestion
    Feature Needed Background Description
    Any other comments
    I updated the system to ver. OS HD01BA, Oxygen 14.E.27_GLO_0270_2105200110. Ambient display isn't working properly. It doesn't light up. Double tap to wake up also isn't working. Even going back to ver. 10.0.3 did not help. After a few minutes, the Ambient Display stops responding, and so does waking up. I cleared the cache, formatted the drive. I went back to Android 11 again. No improvement. I am asking for tips on what to do with this problem.

  2. VascoM.
    Cupcake Jul 26, 2021

    VascoM. , Jul 26, 2021 :
    Hello Alex, i'm too have a OnePlus 7T Pro McLaren HD1913 and after try some bugs in previous versions of OS11 updates. Now I have installed the one you have, OS HD01BA, and have not any problems at all. For me is the more stable OS11 so far for this model with an security update from February2021 to May 2021 recently in my case. For your problem with the screen try to reset to the factory settings and repeat all the procedures again.

  3. Alex H. K.
    Froyo Jul 27, 2021

    Alex H. K. , Jul 27, 2021 :
    Hello VascoM.!
    I have already reset to factory settings many times.
    I even went back to the first version of the system.
    Unfortunately, it didn't help.
    I still have 4 months of warranty.
    I will send to the site.
    Best regards!

  4. VascoM.
    Cupcake Jul 27, 2021

    VascoM. , via OnePlus 7T Pro , Jul 27, 2021 :
    Hi Alex, unfortunately maybe this is big problem, so if you still have warranty it's more safe. Hope that everything runs well for you, best regards, Vasco.