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OnePlus 7T Pro Network and WiFi issues.

  1. Shahreyar95
    Honeycomb Dec 17, 2019

    Shahreyar95 , Dec 17, 2019 :
    I bought my 4th OnePlus device which was the 7T Pro in September end. And I am a OnePlus fanboy, have been with them before the time they entered Indian market. And have enjoyed their phones, but recently I have been facing issues with my device. Even though getting it flashed and repaired by the OnePlus service center. They have given the report as "there was no issues found". My phone has serious network issues. I had also submitted video proofs and bug reports for the problem, they said the software update will fix it.
    As of today my phone was updated and I am still facing the same issues. There is no improvement at all. I am fed up of their customer care telling me that there is no issue with the phone.
    The main issue is :

    1. My WiFi keeps dropping when I am playing a game or watching YouTube or when I am casting and I have to reconnect it. (5GHZ)

    All the other small bugs I don't mind, but these issues are very problematic and needed on a day to day basis.

    Please OnePlus let me know if this is hardware or software.
    I want a replacement for my device. I had already posted a thread about my issues but there was no response of any sort.
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    Last edited: Jan 28, 2020

    #1
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  2. Shahreyar95
    Honeycomb Dec 18, 2019


    #2
  3. Shahreyar95
    Honeycomb Dec 18, 2019

    Shahreyar95 , Dec 18, 2019 :
    Update: WiFi dropping occurs only on 5ghz network. the problem is not widespread because in India majority of the people are still on 2.4ghz band @hhazeley
     
    Last edited: Dec 18, 2019

    #3
    tadask likes this.
  4. C1570672236177
    Donut Dec 19, 2019


    #4
    tadask and Shahreyar95 like this.
  5. tadask
    Cupcake Jan 27, 2020

    tadask , via OnePlus 7T Pro , Jan 27, 2020 :
    I have 7T pro with v10.0.5
    impossible to use wifi with 5ghz band, constant network issues, other device use same network without problems, same as my old 5T
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    Attached Files:


    #5
    Shahreyar95 likes this.