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Oneplus 7T Pro not ringing alarm via OnePlus 7T Pro

  1. Ronndell
    Cupcake Oct 28, 2020

    Ronndell , via OnePlus 7T Pro , Oct 28, 2020 :
    Good morning community lately i noticed my oneplus 7t pro not ringing when i set an alarm. It doesn't ring at all even tho I've tried clearing cache on my clock app I've also tried restarting my device at nothing's changed. I also tried using other alarm ringtone maybe it might work. But still the same. Then i remember maybe there's a connection when I update my device last month. Then i search google regarding the issue and i read that there's others who has the same issue as mine. But older reports. So i went to google playstore and update my oxygen os updated and tried to update my oxygen OS. But stil my current version is up to date. I'm a bit disappointed at this point because i have no other idea what to do so i resorted to posting here in the community. Can someone help me with my concern?
    My device is Oneplus 7T Pro oxygen os 10.0.11
     

    #1
  2. camohan
    Marshmallow Moderator Oct 28, 2020

    camohan , Oct 28, 2020 :
    Hi there, alarm is really a standard function and it has nothing to do with updates.

    I'm so using OnePlus 7T pro and below are the settings
    Screenshot_20201028-102930.jpg
    May be you want to check your clock settings. The latest update is 10.3.6
     

    #2
  3. Ronndell
    Cupcake Oct 28, 2020

    Ronndell , via OnePlus 7T Pro , Oct 28, 2020 :
    Hi, I also has the same settings. But even if my phone is set to ring. The alarm still not setting on. Btw i cant update to any open beta updates because it says my device is currently up to date(official update)
     

    #3
  4. E1591256255035
    Cupcake Oct 29, 2020

    E1591256255035 , Oct 29, 2020 :
    Hi Guys,

    I have the same issue and I am sure that this happened after upgrading my 7T Pro to 10.0.11 two days ago. When I set an alarm the phone is vibrating but not ringing at all. I did few tests - changing volume level, ringtone, restarting the phone, unfortunately all of them unsuccessful. This should be treated as a medium severity bug, because the alarm is something that many people use on a daily basis.
     

    #4
  5. Ronndell
    Cupcake Oct 30, 2020

    Ronndell , via OnePlus 7T Pro , Oct 30, 2020 :
    I did exactly all of those measures that you did. And yet all if it does nothing.. Hopefully will be fixed soon. Because alarm clock is a must
     

    #5
  6. billyli19
    Eclair Oct 31, 2020

    billyli19 , Oct 31, 2020 :
    Check and make sure the clock app is not added to battery optimization. It should be listed as either "Intelligent Control" or "Don't Optimize".

    Settings > Battery > Battery Optimization.
     

    #6
  7. O. Priya
    Gingerbread Oct 31, 2020


    #7
  8. E1591256255035
    Cupcake Nov 5, 2020


    #8
  9. X1605949562822
    Cupcake Nov 21, 2020

    X1605949562822 , Nov 21, 2020 :
    Just wake up to late, becaz the alarm didnt ring.

    Did anyone find the issue please ?

    I have Oxygen 10.0.12
     

    #9
  10. Vrushabh_Tawde
    Eclair Nov 22, 2020


    #10