Oneplus 7T Pro not ringing alarm via OnePlus 7T Pro

  1. Ronndell
    Cupcake Oct 28, 2020

    Ronndell , via OnePlus 7T Pro , Oct 28, 2020 :
    Good morning community lately i noticed my oneplus 7t pro not ringing when i set an alarm. It doesn't ring at all even tho I've tried clearing cache on my clock app I've also tried restarting my device at nothing's changed. I also tried using other alarm ringtone maybe it might work. But still the same. Then i remember maybe there's a connection when I update my device last month. Then i search google regarding the issue and i read that there's others who has the same issue as mine. But older reports. So i went to google playstore and update my oxygen os updated and tried to update my oxygen OS. But stil my current version is up to date. I'm a bit disappointed at this point because i have no other idea what to do so i resorted to posting here in the community. Can someone help me with my concern?
    My device is Oneplus 7T Pro oxygen os 10.0.11

  2. camohan
    Nougat Moderator Oct 28, 2020

    camohan , Oct 28, 2020 :
    Hi there, alarm is really a standard function and it has nothing to do with updates.

    I'm so using OnePlus 7T pro and below are the settings
    May be you want to check your clock settings. The latest update is 10.3.6

  3. Ronndell
    Cupcake Oct 28, 2020

    Ronndell , via OnePlus 7T Pro , Oct 28, 2020 :
    Hi, I also has the same settings. But even if my phone is set to ring. The alarm still not setting on. Btw i cant update to any open beta updates because it says my device is currently up to date(official update)

  4. E1591256255035
    Cupcake Oct 29, 2020

    E1591256255035 , Oct 29, 2020 :
    Hi Guys,

    I have the same issue and I am sure that this happened after upgrading my 7T Pro to 10.0.11 two days ago. When I set an alarm the phone is vibrating but not ringing at all. I did few tests - changing volume level, ringtone, restarting the phone, unfortunately all of them unsuccessful. This should be treated as a medium severity bug, because the alarm is something that many people use on a daily basis.

  5. Ronndell
    Cupcake Oct 30, 2020

    Ronndell , via OnePlus 7T Pro , Oct 30, 2020 :
    I did exactly all of those measures that you did. And yet all if it does nothing.. Hopefully will be fixed soon. Because alarm clock is a must

  6. billyli19
    Eclair Oct 31, 2020

    billyli19 , Oct 31, 2020 :
    Check and make sure the clock app is not added to battery optimization. It should be listed as either "Intelligent Control" or "Don't Optimize".

    Settings > Battery > Battery Optimization.

  7. O. Priya
    Honeycomb Oct 31, 2020

  8. E1591256255035
    Cupcake Nov 5, 2020

  9. vl06bjp
    Cupcake Nov 21, 2020

    vl06bjp , Nov 21, 2020 :
    Just wake up to late, becaz the alarm didnt ring.

    Did anyone find the issue please ?

    I have Oxygen 10.0.12

  10. Vrushabh_Tawde
    Eclair Nov 22, 2020