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OnePlus 7T pro not showing apps in Google play store via OnePlus 5

  1. murrx
    Eclair Jan 24, 2021

    murrx , via OnePlus 5 , Jan 24, 2021 :
    Hello,
    Have anyone that problem that after the latest update the OnePlus 7T pro not showing apps on google play app like Netflix or disney+ but on website you it shows me the apps? The same problem is on OnePlus 6t too ! Only on OnePlus 5 there I have not that Problem ! If anyone knows how to solve that problem please help !
    Best regards, for all your helps .
     
    Last edited: Jan 24, 2021

    #1
  2. the_o2
    User of the Year 2018; Community Scholar 2020 Jan 24, 2021

    the_o2 , Jan 24, 2021 :
    Not showing means?
    Is it showing any error like not available in your country etc?
    Here is the link for Netflix
    https://play.google.com/store/apps/details?id=com.netflix.mediaclient
     

    #2
  3. murrx
    Eclair Jan 24, 2021

    murrx , via OnePlus 5 , Jan 24, 2021 :
    Not showing means : you search the app netflix or disney+ but Google play don't display ( showing) it and no error messages !
    Thank you for your answer.
     

    #3
  4. the_o2
    User of the Year 2018; Community Scholar 2020 Jan 24, 2021


    #4
  5. murrx
    Eclair Jan 24, 2021

    murrx , via OnePlus 5 , Jan 24, 2021 :
    I mean not the website ! I mean the google play app ! I am sorry for that I forgott to write . I am from germany on my OnePlus 5 is the apps showing google play displays but not on OnePlus 7t pro and oneplus 6t !
     

    #5
  6. Swejuggalo
    Community Bug Hunter Jan 24, 2021

    Swejuggalo , via OnePlus 8 Pro , Jan 24, 2021 :
    Sounds like some odd defect with Play Store. You could always force stop it and wipe data of it and then open again. If that does not help you may try to wipe data of Play Services once before wiping Play Store again.
     

    #6
  7. murrx
    Eclair Jan 24, 2021

    murrx , via OnePlus 5 , Jan 24, 2021 :
    I did that all but nothing helps !
     

    #7
  8. Swejuggalo
    Community Bug Hunter Jan 24, 2021


    #8
  9. murrx
    Eclair Jan 25, 2021

    murrx , via OnePlus 5 , Jan 25, 2021 :
    I contacted google play customer service they check it was going on ! I reported the issue to OnePlus to !
    My OnePlus 7 pro and OnePlus 6t are not certified after the latest firmware update from OnePlus anymore ! But the customer service google play says that the devices are in the list ! That's the info I got !
    Best regards,
     

    #9