Oneplus 7t pro Sluggish Touch/scrolling

  1. albxd98
    Donut Nov 11, 2019

    albxd98 , Nov 11, 2019 :
    Hi, I'have a very frustrating issue on my oneplus 7t pro (Mclaren edition). I've experienced sluggishness and less snappy with the response. Screen response feels sluggish.. and third party apps feels slower in response too. For exemple trying to swipe up or down to display menus is taking me multiple times to accomplish. before it would take one swipe either direction. Is there any fix/solution for this? (The nfc is already off)
    I'm afraid it's an hardware problem. My phone is 2 days old...

  2. Teixeira.fjr
    Cupcake Nov 19, 2019

    Teixeira.fjr , Nov 19, 2019 :
    Man! I have the same problem! A McLaren Edition too.
    The scroll feels sluggish, and not smooth. I have to repeat gestures multiple times.
    Maybe we have some bad devices...

    shwershock likes this.
  3. ExterminalPT
    Eclair Nov 19, 2019

    ExterminalPT , Nov 19, 2019 :
    I have this issue too. McLaren Edition.
    Very weird!!
    Please fix this, so anoying... ☹️
    Last edited: Nov 19, 2019

    shwershock likes this.
  4. mafijoco
    Cupcake Nov 21, 2019

    mafijoco , Nov 21, 2019 :
    I have the same issue, in some apps the scrolling is soo sluggish. But in the preinstalled apps its very good. For exapmple 9gag i sluggish and some times chrome browser.

  5. RobbM
    Gingerbread Nov 21, 2019

  6. Mclaren2507
    Cupcake Nov 22, 2019

    Mclaren2507 , Nov 22, 2019 :
    mine too. I thought McLaren edition was the prime handset of Oneplus. it gets sluggish and sometimes if refuses to respond to some apps. 90Hz display doesn't feel as smooth as it is on my friends Oneplus 7T. I respect Oneplus company way too much and I trust them completely. Pls fix this issue

  7. StefWalton
    Cupcake Nov 22, 2019

  8. Teixeira.fjr
    Cupcake Nov 22, 2019

    Teixeira.fjr , Nov 22, 2019 :
    Did a full wipe, and the problem is still there.
    Maybe something is wrong with some units...

  9. Supersonic
    Froyo Nov 22, 2019

    Supersonic , Nov 22, 2019 :
    My McLaren 7T Pro screen response is very smooth / buttery with scrolling and blazingly fast using gestures and swiping between apps and also within third party apps etc.

    Mine is a UK model version HD1913 with latest build number Oxygen OS 10.0.04.HD01BA.

    I keep my display screen refresh rate always on 90Hz and the resolution fixed on QHD+ mode which is maximum clarity, increased power consumption (3120 x 1440). However, not sure if that makes a difference or not.

    Hope you guys get your units sorted or swapped out.
    Be interesting to know if its a hardware or software issue affecting some early units.

    Teixeira.fjr likes this.
  10. Teixeira.fjr
    Cupcake Nov 22, 2019

    Teixeira.fjr , Nov 22, 2019 :
    I have the same spec as you. Nothing different.
    Did a full wipe, tried diferent settings and the lag / ghost touches are still there.
    Already opened an RMA and my unit will be replaced. Now, lets wait!

    malidan and Supersonic like this.
  11. Cornel Cosma
    Cupcake Nov 22, 2019

  12. Theleg
    Donut Nov 23, 2019

    Theleg , Nov 23, 2019 :
    Me too on McLaren UK edition might have open an RMA then .

    That's a pain tbh as I need my phone

  13. Theleg
    Donut Nov 25, 2019

  14. R1574462679431
    Cupcake Nov 26, 2019

  15. vooze
    Cupcake Nov 26, 2019

    vooze , Nov 26, 2019 :
    Have any of you tried to switch off Auto switch resolution? Also, some apps only runs at 60hz unless you force 90hz for all or use something like "Auto 90" it might be possible you are opening 60hz apps and they open/close animation is only at 60hz and that's why it feels laggy compared to 90.

  16. albxd98
    Donut Nov 26, 2019

    albxd98 , Nov 26, 2019 :
    I've solved all touch problems (Ghost touch, sluggish touch ecc.) by removing the factory screen protector. I searched for a solution for many days and my last attempt (removing the screen protector) worked fine, ALL TOUCH ISSUE HAVE COMPLETELY DISAPPEARED!

    Teixeira.fjr likes this.
  17. Teixeira.fjr
    Cupcake Nov 26, 2019

    Teixeira.fjr , Nov 26, 2019 :

    Allready sent mine to Oneplus. Waiting for news...

  18. Cornel Cosma
    Cupcake Nov 26, 2019

    Cornel Cosma , Nov 26, 2019 :
    You are the best!
    Without screen protector works perfect!!
    I waiting from Oneplus an RMA for this problem, but is not necesary.

    thank you a lot!!!

    albxd98 likes this.
  19. Theleg
    Donut Nov 27, 2019

    Theleg , Nov 27, 2019 :

    I was thinking that yesterday when I noticed the screen protector was fitted.
    I didn't remove it yet as I don't have any new ones yet

  20. Theleg
    Donut Nov 29, 2019

    Theleg , Nov 29, 2019 :
    I can confirm I removed the factory screen protector and the issue with the screen has gone.

    albxd98 and edwinkam like this.