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OnePlus 8 fingerprint scanner via OnePlus 8

  1. C1543115871126
    Cupcake May 16, 2021

    C1543115871126 , via OnePlus 8 , May 16, 2021 :
    I have an OP 8 and ever since I got it the fingerprint scanner is very unreliable. It's always a hit or miss situation, and it's driving me crazy. It really hope this is not a hardware malfunction, since this mobile was not cheap, at all (I got the 12GB RAM version). I kindly ask for it to be properly looked in the next OS update, because this is something that really drives everyone's nerves.
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 May 17, 2021

    Dresa91 , May 17, 2021 :
    Are you using a screen protectors?
    Did you remove and re-add the fingerprints?
    Did you do a factory reset?
     

    #2
    C1543115871126 likes this.
  3. C1543115871126
    Cupcake May 19, 2021

    C1543115871126 , via OnePlus 8 , May 19, 2021 :
    Yes, I am using a screen protector because I want to protect the screen for as long as possible, and I won't give it up just so that I try putting my fingerprint and it fails, again (and now I do not have a screen protector anymore).
    Yes, I re-added my fingerprint multiple times, and it still does not work.
    I mean, it's completely absurd that I would need to make a reboot of my phone to make the fingerprint scanner work. This should be addressed by OnePlus, because I'm not the only one complaining about it.
     

    #3
  4. Dresa91
    User of the Year 2016; Most Active User 2020 May 19, 2021

    Dresa91 , May 19, 2021 :
    Then please submit a bug report.
    Or try removing the screen protector
     

    #4
    C1543115871126 likes this.
  5. Athulnath
    Donut May 21, 2021

    Athulnath , via OnePlus 8 Pro , May 21, 2021 :
    I also faced same problem just before 2 week unfortunately my display got a small crack 😞 on the edge after that my fingerprint works absolutely perfect
     

    #5
  6. Ranjit2206
    Honeycomb May 22, 2021


    #6
  7. Ranjit2206
    Honeycomb May 22, 2021


    #7