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Oneplus 8 Pro camera fail via OnePlus 8 Pro

  1. F1631470805554
    Cupcake Sep 12, 2021

    F1631470805554 , via OnePlus 8 Pro , Sep 12, 2021 :
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    I tried to send as a camera Bug report, However it says it has to take photo when submit. I can't open the Camera.

    Restart doesn't work as well, maybe i need to try copy all data and restore factory default settings. Some answer days it is the motherboard faulty amd may have to be send back to the factory to repair it.

    If it can't be repaired, I have to consider a new phone but I may just move to other brands instead, i can't even use face unlock or QR Code scan anymore.
     

    #1
  2. pablofg1978
    Head Moderator Head Moderator Sep 12, 2021

    pablofg1978 , Sep 12, 2021 :
    Hello there,
    I moved your thread to a more appropiate section. Introduce yourself section is not meant for this type of content
     

    #2
    otto2 likes this.
  3. Mr. BG
    Welcoming Expert, Community Hero 2020 Community Expert Sep 12, 2021

    Mr. BG , Sep 12, 2021 :
    Hi, have you already tried clearing the camera app cache in settings?

    If that didn't help, please check if the camera works in safe mode, that way you run the clean system.

    If even that doesn't work backup all your data and perform a factory reset..

    If that doesn't work either it's time to contact Customer Support, by phone I guess.

    Good luck and keep us posted.
     

    #3
  4. Ruhail.Manzoor
    Cupcake Sep 19, 2021

    Ruhail.Manzoor , via OnePlus 8 Pro , Sep 19, 2021 :
    Had same issue in my 8 pro, you will have to take your device to service center. They will fix the problems of motherboard and camera. There is no other alternative. Clearing cache, app data or even restoring to factory settings is not gonna fix the problem. The issue is completely related to hardware.
     

    #4
  5. Perparim
    Cupcake Feb 2, 2022

    Perparim , via OnePlus 8 Pro , Feb 2, 2022 :
    Are you sure my friend?
     

    #5