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oneplus 8 pro display issue, green tint and uniformity issues in red and grey background

  1. Nickpurohit
    Cupcake Jul 7, 2020

    Nickpurohit , via OnePlus 8 , Jul 7, 2020 :
    1594118929015.jpg

    1594118929039.jpg
    One plus 8 user. First pic is of chrome (dark mode) in the lowest brightness and second pic is in full brightness. I am not able to understand is there something wrong with my device or is it ok. Somebody please tell.
     

    #81
  2. Swejuggalo , via OnePlus 8 Pro Ultramarine Blue , Jul 7, 2020 :
    It does not show on screenshots. You need to take a picture. However that may cause the issue to look even worse due to the camera seeing stuff differently than the eye.
     

    #82
  3. Nickpurohit
    Cupcake Jul 7, 2020


    #83
  4. Salman421
    Eclair Jul 7, 2020

    Salman421 , Jul 7, 2020 :
    As far as i can tell there is no green tint issue on your device,one of the lucky ones you are.
     

    #84
  5. robinsahni , via OnePlus 5 Midnight Black , Jul 8, 2020 :
    OnePlus 8 has not display issues because it uses previous generation samsung display.On the other hand op8 pro uses latest generation panels.
     

    #85

  6. #87
  7. Shraavan
    Eclair Jul 9, 2020

    Shraavan , via OnePlus 8 Pro , Jul 9, 2020 :
    green tint may have reduced..but black crush is still there
     

    #88
    rhtydv27 likes this.
  8. Salman421
    Eclair Jul 9, 2020

    Salman421 , via OnePlus 8 Pro , Jul 9, 2020 :
    Green tint issue is same as before,starting to lose trust in oneplus.
     

    #89

  9. #91
    talkwidnitin likes this.
  10. Safura94
    Cupcake Jul 11, 2020

    Safura94 , via OnePlus 8 Pro , Jul 11, 2020 :
    Hey! So j have this phone since 5 days, I did few testing like gran tint and black crush.
    The thing I noticed is when I'm watching the dark scene the darker part is getting crushed filling it with green colour and also when I'm watching Joker movie show's scene joker's suit shows in orange colour then I did all the possible settings regarding the resolution and display but still facing the same issue.
     

    #92
    Shraavan likes this.
  11. Kitty Kennedy ks , via OnePlus 8 Pro , Jul 11, 2020 :
    There is nothing much u can do to resolve this issue. Its a combination of hardware and software issues. Turning on DC dimming helps reduce black crush but not green tint. although Turning on Dc dimming drastically reduces the colour accuracy. All u can do is to watch movies in more than 40% brightness.
     

    #93
  12. Ruchira R Vadiraj , via OnePlus 8 Pro , Jul 11, 2020 :


    Kitty Kennedy ks

    There is nothing much u can do to resolve this issue. Its a combination of hardware and software issues. Turning on DC dimming helps reduce black crush but not green tint. although Turning on Dc dimming drastically reduces the colour accuracy. All u can do is to watch movies in more than 40% brightness.​


    Well, in my case DC dimming solved the issue.
    (Not completely but to an extent that it goes unnoticed)
    Amoled display setting
    Turn off vibrant color Pro
    and Turn off comfort tone

    All the above details help in hiding the tint and the crush
     

    #94
  13. Kitty Kennedy ks , via OnePlus 8 Pro , Jul 11, 2020 :
    Dc dimming reduces the black crush issue as i said but at the cost of colour accuracy. All other settings are turned off and yes it does help but come on having to not use half of the features and playing around half of the time on a new phone. Such a bad feeling
     

    #95
  14. Ruchira R Vadiraj , via OnePlus 8 Pro , Jul 11, 2020 :
    Couldn't agree more.
    That too at a premium cost
     

    #96
  15. Q1569776264023
    Cupcake Jul 12, 2020

    Q1569776264023 , Jul 12, 2020 :
    Display issued has been fixed for OnePlus 8 pro ?? Please anyone reply so I'm thought to update my device from OnePlus 7T to OnePlus 8 pro...
     

    #97
  16. Salman421
    Eclair Jul 12, 2020

    Salman421 , via OnePlus 8 Pro , Jul 12, 2020 :
    Not fixed yet.
     

    #98
    Q1569776264023 likes this.
  17. G1519380584175
    Cupcake Jul 12, 2020

    G1519380584175 , via OnePlus 8 Pro , Jul 12, 2020 :
    I purchased One plus 8 Pro device and I am facing an issue with the display. A black beam line above the camera appears, a screen defect was witnessed in the very early launch of my device and black and white lines appear on the screen. Please Replace my device or suggest any solution to fix these issues. Moreover, I ordered it on one plus official website on 4 th July 2020 and it's manufacturing date is June 2020. Today when I visited OnePlus service center chandigarh, they told me that these issues can't resolved because you will face same issues even if u replace this device. Pls let me know is it true that these issues are coming in all devices and can't be resolved? That means u are not fixing it? What about value for money. In this breaks customer and company relationship. If possible I want my money back.@oneplus @OnePlus_IN @oneplus_support
     

    #99
  18. Salman421
    Eclair Jul 12, 2020

    Salman421 , via OnePlus 8 Pro , Jul 12, 2020 :
    If they are not replacing the device then you can ask for a refund,you can also wait till the lockdown eases and then ask them to repair once they recieve new displays, I suppose right now due to boycott china and the pandemic they are not able to source displays from samsung,I live in Mumbai and facing green tint issue but service centers are closed here so I guess will have to wait.
     

    G1519380584175 and Shraavan like this.