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OnePlus 8 pro screen integrity question for the community. via OnePlus 8 Pro

  1. stovo06
    Eclair Jun 11, 2021

    stovo06 , via OnePlus 8 Pro , Jun 11, 2021 :
    I've posted this once, but got shut down. So I'll make it quick.
    A little more than a month after purchasing this device (Oneplus 8 Pro) the screen cracked from a fall that should not have happened. It slipped off my couch onto a carpeted floor and secured in the best case I could find (Unicorn Beetle Pro case).
    My question is, has anyone else had this issue?

    Oneplus said they'd fix it but the next day they said they would not so I'm not happy about this.

    Also, this is the 3rd (but most surprised) screen crack I've had with Oneplus phones (6t and 7t).

    Any and all questions comments or thoughts are appreciated.

    Thank you.
     

    #1
  2. Aaron2017
    Lollipop Jun 12, 2021

    Aaron2017 , Jun 12, 2021 :
    Well both my 7t pro and 8 pro has seen the (linoleum) floor many times thanks to my little kid, but so far not a mark on them. (Besides the normal wear and tear scratches you can't avoid over time). I use the official karbon case on both. Maybe it's a case of bad luck, having it fall on one of the weaker spots of the screen? Although that would be odd considering the circumstances you described of the fall. Did they give you a reason as to why they will not fix it?
     
    Last edited: Jun 12, 2021

    #2
    Arjun_Choudhry, stovo06 and Caomhin like this.
  3. stovo06
    Eclair Jun 14, 2021

    stovo06 , via OnePlus 8 Pro , Jun 14, 2021 :
    Thank you for the reply.
    IDK you could be right. I'm just kinda steamed that I've got to use my 1 time crack repair already.
     

    #3