Oneplus 8 pro sudden shut down issue via OnePlus 8 Pro

  1. fahadahmed_riyen , via OnePlus 8 Pro , Nov 8, 2020 :
    Ever since my phone got new update on android 11. Suddenly, when I once click the power button, the screen should be locked. But my phone is fully hang or shutdown. I don't know whats happening.

    abdoul68, Sven_v, Dino2k20 and 3 others like this.
  2. Spl4tt
    Ice Cream Sandwich Nov 10, 2020

    Spl4tt , Nov 10, 2020 :
    Yes, I have the same issue since Oxygen11. Actually it even turns off when I'm in the middle of using it. Yesterday it happened 5 times, three of those were pretty much in the same session.

    It's literally just, "boom", black screen and phone is off. Without shut down screen.

  3. fahadahmed_riyen , via OnePlus 8 Pro , Nov 13, 2020 :
    Having same problem. In the middle of any work it's just gone total shut down

  4. B1605597728919
    Cupcake Nov 17, 2020

  5. Piotr_Kowal_Properties
    Donut Nov 17, 2020

    Piotr_Kowal_Properties , Nov 17, 2020 :
    Bo ta 11 to okropne gówno - mnie wychodził z zasięgu sieci, wszystko dłużej się ładowało, ekran przy przeglądaniu TW czy IG się przycinał - masakra... Wróć do 10, a OnePlus niech się stara i pokaże, że warto kupić u nich kolejny telefon - bo w końcu dużo kasy im płacimy za te telefony... Dla mnie byłoby np. już super, gdybym mógł wybrać opcję "nie chcę aktualizować" - ale widać, że dla OnePlus to chyba za ciężkie zadanie... :(

  6. Q1592564084769
    Cupcake Dec 29, 2020

  7. Arthyon
    Gingerbread Feb 21, 2021

    Arthyon , Feb 21, 2021 :
    From yesterday my phone started to behave in the same way: it started to reboot automatically and then shut down by it's own, without any screen warning of it. It's dead. Any solution so far or must be replaced because hardware problem?

  8. chilltip85
    Cupcake Jul 9, 2021

  9. chilltip85
    Cupcake Jul 9, 2021

  10. Y1596117191524
    Cupcake Aug 20, 2021

    Y1596117191524 , Aug 20, 2021 :
    Same problem here. Since I installed OxygenOS 11 my phone shuts down multiple times a day for no reason. I contacted technical support and they gave me two options to fix the problem:

    1) delete cache
    2) reset to factory

    Nothing worked. Now I will have to wait for OxygenOS 12 and see if the update fixes the problem. If it doesn't, I'll go with Samsung, sorry no more Oneplus.

  11. TayAlex1018
    Cupcake Aug 21, 2021

    TayAlex1018 , Aug 21, 2021 :
    Me too. I'm so frustrated, I spent 700+ on this phone to want to toss it out the window constantly? No thanks.

  12. R1578764349108
    Cupcake Sep 15, 2021

    R1578764349108 , Sep 15, 2021 :
    Facing same issue. Screen is getting stuck and then no response on touch and after sometime getting switched off.

  13. sagroskin
    Cupcake Oct 15, 2021

    sagroskin , Oct 15, 2021 :
    Same issue as of a few days ago.
    Shutting down at random. Factory reset, clear cash, setup like new. installed basic apps only in case one of my apps was causing this but issue continues.

  14. ElpuntoNL
    Gingerbread Oct 18, 2021

  15. dcalcara
    Cupcake Oct 29, 2021

    dcalcara , Oct 29, 2021 :
    Same problem here, phone just started shutting off at random times. Sometimes I'll go a whole day without it turning off on it's own, sometimes it'll shut down 4-5 times in a row. Factory reset did nothing. Never buying a OnePlus again!!