OnePlus 8 pro unlocked US carrier issues

  1. questionmark14 , via OnePlus 8 Pro , Apr 29, 2020 :

    The 8 pro is not available from Verizon and will not be compatible with Verizons 5g sadly. There's a thread under OnePlus 8 support about how to activate your 8 pro on Verizons network and still get calls, texts, and data. only piece missing is the wifi calling

  2. questionmark14 , via OnePlus 8 Pro , Apr 29, 2020 :
    As far as AT&T is concerned, they've done everything they can on their end to enable wifi calling. I even tried the OnePlus logkit trick to force the wifi calling toggle to show up, enabled it, and still the VoLTE icon is all I see. Alas. looks like OnePlus will have to update the OS to recognize AT&T as wifi calling compatible.

    Kdathe and JustASoftwareEngineer like this.
  3. Dipsy30
    Cupcake May 2, 2020

    Dipsy30 , May 2, 2020 :
    Bought the wife the 8 Pro for use on Verizon. She had the 7 Pro prior, swapped it on the account and popped in the old SIM. Verizon website recognized it as there 8Pro so everything's working (forgot to verify if wifi calling is working though)

    questionmark14 likes this.
  4. questionmark14 , via OnePlus 8 Pro , May 2, 2020 :
    It would seem that Verizons databases are finally updated with the 8 pro IMEI numbers. I sincerely doubt that wifi calling is functional sadly as when I had my 7 pro on Verizon they were unable to make it work.

    Dipsy30 likes this.

  5. #25
    the_derek likes this.
  6. housry23
    Ice Cream Sandwich May 15, 2020

    housry23 , May 15, 2020 :
    Are you having any issues with receiving phone calls on yours? Ever since I got this phone, after a while, I can't get phone calls. It goes to a busy signal. If I make an outgoing call, it works every time, then incoming calls will work. If I don't get or make a call for a while, I'll get a busy signal again. Super annoying. I can't have a phone that I can't get phone calls on. I mean, it is called a phone, right?

  7. Mike_Jiang , via OnePlus 8 Pro Ultramarine Blue , May 15, 2020 :


  8. #28
    Kdathe likes this.
  9. Kdathe
    Donut Sep 25, 2020

    Kdathe , via OnePlus 8 Pro , Sep 25, 2020 :
    how did you get it escalated? who did you talk to, and what did they do? I would like to get my escalated for AT&T as well.

  10. Kdathe
    Donut Sep 25, 2020

    Kdathe , via OnePlus 8 Pro , Sep 25, 2020 :
    who is visible, and where did you find them?

  11. Artemus.
    Community Hero 2020 Sep 25, 2020

    questionmark14 and Kdathe like this.
  12. camsmama
    Cupcake Oct 9, 2020

    camsmama , Oct 9, 2020 :
    Have you had any issues with Visible? I'm confused about how it works with Visible, but not Xfinity. I just ordered the 8 Pro and currently have Xfinity. OnePlus told me it will work, but Xfinity told me it won't. I really don't want to switch carriers but if I need to, I may.

  13. questionmark14 , via OnePlus 8 Pro , Oct 14, 2020 :
    No issues with Visible other than the lack of wifi calling which is pretty universal outside of tmobile sadly. Reception and data work just fine. Xfinity never ended up working with the 7 pro so I'm not holding my breath. I'll try my imei on their website again but I'm guessing it will not work still.

  14. N1604507967983
    Cupcake Nov 8, 2020

    N1604507967983 , Nov 8, 2020 :
    Yea so I have the same issue with the oneplus 8T, no carrier will let me activate in the US. Sprint and Tmobile both push me back to oneplus, oneplus says its your carrier, tell them to activate it. Oneplus is dropping the ball in terms of partnering with carriers, and not providing the devices for whitelisting. Its unfortunate, but this might be last phone from them. I bought 2 and I got stuck, then get fairly rude customer service from them when I was just asking the questions and presenting my case. So, I really dont think OP is doing right by the customers, their processes seem broken.

  15. Artemus.
    Community Hero 2020 Nov 8, 2020

    Artemus. , Nov 8, 2020 :
    This is why I prefer MVNOs rather than dealing with the carriers themselves, they always try to blackball you with BS about exclusivity and "whitelisting". Sprint is now T-Mo and if you have a T-Mo MVNO in your area go for either Metro or Mint (if in the US).

  16. Ferraricare
    Cupcake Nov 9, 2020

    Ferraricare , Nov 9, 2020 :
    I was getting ready to purchase an 8 Pro until I read this thread: has anyone resolved this activation issue at ATT?

  17. the_derek
    Gingerbread Nov 10, 2020

    the_derek , Nov 10, 2020 :
    Activation has never been an issue with me, but the 8 Pro (pretty much guaranteed) will never have 5G with AT&T.
    Our T-Mobile SIM gets 5G

    Artemus. likes this.
  18. josephjon6152
    Cupcake Jan 12, 2021 at 7:49 PM

    josephjon6152 , Jan 12, 2021 at 7:49 PM :
    Am I to understand that the 8 Pro will not work on Verizon AT ALL? Or is the incompatibility strictly in regards to 5G?

    Thanks in advance


  19. questionmark14
    Froyo Jan 15, 2021 at 2:02 AM

    questionmark14 , via OnePlus 8 Pro , Jan 15, 2021 at 2:02 AM :
    Works fine with Verizon, just no 5G. May or may not have to call and have them enable CDMA-LESS on your line.

    Visible is a great alternative $40/mo unlimited data on Verizon's network. Still waiting for them to whitelist the 8 pro for wifi calling though.