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OnePlus 8 pro widevine level downgraded from L1 to L3 after Oxygen OS 11 update Oct 20, 2020

  1. Z1597238834398
    Cupcake Nov 26, 2020

    Z1597238834398 , Nov 26, 2020 :
    i have tried factory reset too it didn't fix it
     
    #21

  2. sreeks013
    Donut Nov 26, 2020

    #22

  3. MENINBLK
    Gingerbread Nov 27, 2020

    MENINBLK , via OnePlus 8 Pro , Nov 27, 2020 :
    I noticed something on my 8 Pro.
    Netflix can not be uninstalled.
    You can only uninstall the updates.
    So I uninstalled the updates and reinstalled the updates and cleared the cache for Netflix.
    When I started the app, I got notice from Netflix for a fresh login.
    Then I checked my settings and I have full HD playback now.

    1606461216214.jpg
     
    #23

  4. sreeks013
    Donut Nov 27, 2020

    sreeks013 , via OnePlus 8 Pro , Nov 27, 2020 :
    This dis not work for me.. even the latest update did not fix this for me.. still widevine l3. Not sure what to do. I don't want to do a factory reset. This is very much annoying for a flagship phone.
    View attachment 1498795
     
    #24

  5. MENINBLK
    Gingerbread Nov 27, 2020

    MENINBLK , via OnePlus 8 Pro , Nov 27, 2020 :
    What are your graphic settings ???
    These are mine.

    1606494096709.jpg
    1606494096742.jpg
    Remember, Uninstall Netflix updates, then reboot.
    Do not power down. REBOOT.
    Update Netflix, REBOOT.
    Delete Netflix Cache, REBOOT.
    Start Netflix and login.
    Pick a movie that you know streams in UHD.
    Try downloading the movie.
    Play that movie for 5 min.
    Check Netflix settings.
    View attachment 1498491

    Pete...
     
    #25

  6. MENINBLK
    Gingerbread Nov 27, 2020

    MENINBLK , via OnePlus 8 Pro , Nov 27, 2020 :
    Follow my instructions that I posted.

    Pete...
    OnePlus 8 Pro
    OOS11.0.1.1.IN11AA
    Unlocked and Systemless Root
    Magisk 21.1
    NovaLauncher 6.2.17
     
    #26

  7. sreeks013
    Donut Nov 27, 2020

    sreeks013 , via OnePlus 8 Pro , Nov 27, 2020 :
    Mine is natural. I've quad hd and 120hz. I've tried uninstalling Netflix updates rebooting and try updating. It did not fix. I lost hope and thought by this update it will be fixed. But still same
     
    #27

  8. MENINBLK
    Gingerbread Nov 27, 2020

    MENINBLK , via OnePlus 8 Pro , Nov 27, 2020 :
    You have to delete the Netflix cache before you restart the fresh update.
    When you delete the cache and restart Netflix it will ask you to login.
    You should get a notification from Netflix, saying that it noticed a login from a new device.
    Pete...
     
    #28

  9. sreeks013
    Donut Nov 27, 2020

    sreeks013 , via OnePlus 8 Pro , Nov 27, 2020 :
    Bro.. I deleted the cache and then uninstall update.. post that there won't be anything in cache to clear. I've also tried uninstalling updates without clearing cache... This has been done multiple times as I saw this somewhere. Another one was to change screen calibration to advanced color gamut. That was also tried. Still no luck
     
    #29

  10. MENINBLK
    Gingerbread Nov 27, 2020

    MENINBLK , via OnePlus 8 Pro , Nov 27, 2020 :
    I don't know what to say, it works for me.

    Maybe you have something installed that is interfering with Netflix ??

    I had a banking app from Cenlar that would reset my launcher all day long!!!

    Pete...
     
    #30

  11. sreeks013
    Donut Nov 27, 2020

    sreeks013 , via OnePlus 8 Pro , Nov 27, 2020 :
    It was working for me untill I updated to 11. Not sure what else to do. Don't want to reset phone. Else would have rolled back to 10. I tried multiple drm info app from playstore to make sure. All says as widevine l3. This is really frustrating for a flagship phone....☹️☹️
     
    #31

  12. Isapi
    Donut Nov 29, 2020

    #32

  13. MENINBLK
    Gingerbread Nov 30, 2020

    MENINBLK , via OnePlus 8 Pro , Nov 30, 2020 :
    Try my instructions. It worked for me.

    Pete...
     
    #33

  14. Doppel11
    Cupcake Dec 4, 2020

    Doppel11 , via OnePlus 8 Pro , Dec 4, 2020 :
    Stupid bug that can be fixed yet oneplus trying to cover it up. da hell, already done, downgrading to Android 10 still widevine L3, tried rebooting /uninstalling/rebooting etc netflix. same L3.

    remember guys, this is a 800-1000$ dollar phone.
     
    #34
    Tdamocles2000 likes this.

  15. Swejuggalo
    Community Bug Hunter Dec 4, 2020

    Swejuggalo , via OnePlus 8 Pro , Dec 4, 2020 :
    This seems to happen to people randomly on several versions. I only had it on some Developer Preview but that was lacking Play Store certification and stuff..
    I'm pretty sure they know about the problem. The problem is that not every case is nessesarilly identical. So it would be great if you reported it directly to Oneplus via the feedback tool.

    View attachment 1496767
     
    #35
    Doppel11 likes this.

  16. MENINBLK
    Gingerbread Dec 4, 2020

    MENINBLK , via OnePlus 8 Pro , Dec 4, 2020 :
    After the Netflix installation, make sure you have deleted data and cache from app before you restart the app.
    Otherwise you are restarting the app on old data.
    The app needs to start, login and write fresh data.
    This is how you get back to L1.

    I was able to do it on my 8 Pro.

    Peter...
     
    #36
    Doppel11 likes this.

  17. Doppel11
    Cupcake Dec 5, 2020

    Doppel11 , via OnePlus 8 Pro , Dec 5, 2020 :
    done reporting since October.
     
    #37

  18. Doppel11
    Cupcake Dec 5, 2020

    Doppel11 , via OnePlus 8 Pro , Dec 5, 2020 :
    done this mate. still no hope.
     
    #38

  19. Swejuggalo
    Community Bug Hunter Dec 5, 2020

    #39

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Last replied by Swejuggalo

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