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OnePlus 8 pro YouTube and pubg display black crush issue

  1. Ravik_m
    Donut Jun 20, 2020

    Ravik_m , Jun 20, 2020 :
    Hi all,

    I have been facing black shady issue in pubg settings issue when drag brightness and YouTube black shady as attached.

    Is this hardware issue or software issue?

    India unit.

    IMG-20200620-WA0020.jpg IMG-20200620-WA0023.jpg IMG-20200620-WA0022.jpg IMG-20200620-WA0021.jpg
     

    #1
    H1595424620600 and Dr_Jo like this.
  2. OnePlusRyan88
    Cupcake Jun 20, 2020

    OnePlusRyan88 , via OnePlus 8 Pro , Jun 20, 2020 :
    I read it is hardware issue and should be sent back. I am not sure though as I also hear it can be fixed with a soon to come update. what is manufacture date. mine is may and has no issues.
     

    #2
  3. rantoimmnl
    Cupcake Jun 20, 2020


    #3

  4. #4

  5. #5
    Cheezburgers likes this.
  6. Yash_Poojari
    Donut Jun 21, 2020

    Yash_Poojari , via OnePlus 8 Pro , Jun 21, 2020 :
    Go to settings and click on display and click on advance. Under advance you will find screen calibration. Click on screen calibration do note that the screen calibration option will be available only if you turn off the night mode, so make sure you turn off your night mode. Under screen calibration click on advance option. Under advance setting you will find 3 option available. Select the Amoled Wide Gamut. And that issue will be fixed. I was available to fix this issue by doing this.
     
    Last edited: Jun 21, 2020

    #6
    Ravik_m likes this.
  7. Yash_Poojari
    Donut Jun 21, 2020

    Yash_Poojari , via OnePlus 8 Pro , Jun 21, 2020 :
    Make sure you have enabled the dark mode in setting. Go to chrome close all tabs and then change your screen brightness from high to low under low light condition. You will get to know if there's any black crush/green tint/red tint in your phone.
     

    #7
  8. Ravik_m
    Donut Jun 21, 2020

    Ravik_m , Jun 21, 2020 :

    So did you face the same issue?
    It's working fine , but if you goto pubg settings menu there you will see this same when draging brightness lower to high with this Amoled wide gamut.

    Please tell me it's hardware issue or software?
     

    #8
  9. Ravik_m
    Donut Jun 21, 2020

    Ravik_m , Jun 21, 2020 :
    2020.06 (June)
     

    #9
  10. Ravik_m
    Donut Jun 21, 2020

    Ravik_m , Jun 21, 2020 :
    Can you check with below option whether the issue is there or not,

    Settings-> Display->Advanced->screen calibration->select vivid

    And lower brightness then go to youtube.
    Make dark mode in youtube setting and see whether the issue is there or not
     

    #10
  11. Yash_Poojari
    Donut Jun 21, 2020

    Yash_Poojari , via OnePlus 8 Pro , Jun 21, 2020 :
    Yes I did face this issue on YouTube but now it's working perfectly fine after applying this setting. Don't know about pubg because I haven't downloaded it. All other apps are working fine for me. Search DC dimming in setting and enable it.
     

    #11
    Ravik_m likes this.
  12. Ravik_m
    Donut Jun 21, 2020

    Ravik_m , Jun 21, 2020 :
    I did same DC dimming setting also. Everything works except pubg. I think I will keep these settings because only issue in pubg of these settings were applied.
     

    #12
  13. keithnyc
    Marshmallow Moderator Jun 21, 2020

    keithnyc , Jun 21, 2020 :
    hiya mate:
    Sorry for the issue you're facing. If you use search before creating a thread on this, you will see that this has been reported a few times already (and you might get your answer). That said, if you feel this is a hardware issue, please contact support or visit a service center....they should be able to help you out. Hope this helps.
     

    #13
    Batman360 likes this.
  14. Sawan_Augustin
    Cupcake Sep 15, 2020

    Sawan_Augustin , via OnePlus 8 Pro , Sep 15, 2020 :
    I think it's software because when I play a video on YouTube app I see black crush and the same issue you mentioned, but when the same video ist played through youtube in Chrome it doesn't happen
     

    #14
  15. Pujith.k
    Cupcake Sep 16, 2020

    Pujith.k , via OnePlus 8 Pro , Sep 16, 2020 :
    What if stilly display still shows the issue a little what do I need to do??
     

    #15
  16. Pujith.k
    Cupcake Sep 16, 2020

    Pujith.k , via OnePlus 8 Pro , Sep 16, 2020 :
    I could still see the issue little in my phone
     

    #16
  17. Goku_SuperSaiyan
    Ice Cream Sandwich Sep 16, 2020


    #17
    jaamin@98 and B1599207951918 like this.

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  19. Goku_SuperSaiyan
    Ice Cream Sandwich Sep 16, 2020


    #19
  20. jaamin@98
    Cupcake Sep 21, 2020


    #20