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Oneplus 8 T-Mobile Terrible Phone Reception after Android 11 update via OnePlus 8 T-Mobile

  1. Aleman569 , via OnePlus 8 T-Mobile , Mar 18, 2021 :
    I would assume y'all would've fixed this by now. But I AM STILL getting terrible reception from the T-Mobile variant oneplus 8, on the network it's made to work on. I miss calls that I'm supposed to get over this stupid reception problem. Sometimes I can't even make calls because of this and would have to restart my phone. This problem has been happening since Android 10 and the release of this phone and has still not been fixed. Oneplus is just not listening to it's customers anymore. Phones bought off the $100 section can preform better than this in terms of keeping a signal.
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    #1
  2. drl431
    Junior Moderator, Community Hero 2020 Junior Moderator Mar 18, 2021

    drl431 , Mar 18, 2021 :
    As you have a T-Mobile variant, have you contacted them about this?
    Are the gold electrical contacts on the sim card clean?
     

    #2
    Caoimhín likes this.
  3. 303276697017
    Gingerbread Mar 18, 2021


    #3
  4. Ranjit2206
    Ice Cream Sandwich Mar 21, 2021


    #4
  5. Aleman569 , via OnePlus 8 T-Mobile , Mar 28, 2021 :
    I got a brand new sim card not too long ago and that wasn't the issue
     

    #5
  6. Aleman569 , via OnePlus 8 T-Mobile , Mar 28, 2021 :
    I contacted oneplus, and T-Mobile very long ago. T-Mobile said they aren't responsible for this and that I have to contact oneplus and they still haven't answered either :/
     

    #6
  7. Caomhin
    OnePlus 9 Series Expert Community Expert Mar 29, 2021

    Caomhin , via OnePlus 6T , Mar 29, 2021 :
    You can use one or more options below to send Bug reports on the issues back to the OnePlus OOS developers.

    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/

    Feedback tool
    https://forums.oneplus.com/feedback/

    You can also contact [email protected]

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for email, phone contact and online chat details.

    https://www.oneplus.com/support
     

    #7
  8. J1635434955474
    Cupcake Oct 28, 2021

    J1635434955474 , via OnePlus 8T , Oct 28, 2021 :
    Same here, after last update by one plus. I have no reception on Network 3. I have been saying it's something wrong with 3, however it started happening after the last update
     

    #8